Messages posted by ibfro

Yes, the "search" tab and text are too small. The problem that I have is that the post I was directed to did not help. Microsoft does not offer the installer cleanup utility anymore as I understand from a Microsoft tech. I am running windows 7 64 bit. Now I am still left with software that will still not load. Customer service from Cyberlink is very very slow!

tried to load powerdirector 8 and had trouble because the version 7 would not uninstall correctly. I am never impressed by software that will not unload correctly. I used Revo to uninstall. Then tried to load version 8 again and it stops during the loading process and asks for disk 1. The software only came with one disk. I have email customer service and had no response for several days. Can anyone help? Should I throw this away and get a different product?

Just bought powerdirector 8 and tried to load it. It told me to install previous version first. The version 7 that came with the computer would not uninstall, as I see now is a all too common problem. I deleted anything on my PC that was from Cyberlink and it finally allowed me to attempted to load. Now once it starts to load it tells me that I need to insert disk 1. It only came with one disk. I have had problems with every piece of software that I have touched made by Cyberlink. I have email tech support and have no response. I am close to admiting that I was taken by Cyberlink and need to throw this piece of junk away.