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Hal, Adrian and Carl.
I wanted to let you know I'm finally up and running!
Saba, at Cyberlink tech help, dropped me a message saying I could have a download of the application because the CD was not working.
I couldn't get the download to work from my home location but did get it finally from my parents much faster internet connection. The download version loaded up first time OK. There was so much difference in the installation time needed, to that of the CD. I'm convinced the CD had parts of the software missing.
Any way I'm looking forward to learning more about the programme now.
I just wanted to let you know it's fixed and to thank you for your help -
I was beginning to loose hope -
Thanks again Laurie.
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Hal,
I uninstalled the entire Folders and Files - all went well.
The CD had an auto installation set up so I was only able to prevent the smartsound programme installing.
Tried PD9 - still no change.
I uninstalled all the other trial programmes leaving only PD9 and the wave editor as is.
Still no change.
I then followed the thread and downloaded the cleaner. Installed it OK. PD9 would not open at all until I rebooted the laptop.
PD9 opened to the usual step and hung again at "Importing Media"
I thought there must be away to install just PD9 from the CD file structure to circumvent the auto loading. So decided to uninstall everything again and start a fresh.
One slight problem the cleaner patch had removed the visibility of PD9 from the windows/control panel/ programme uninstall list. It was there in the folders but not available to unistall from the conventional way. I decided to go back to a restore point a day earlier. Antivirus programme through a complete wobbly- hence my delay in getting back on the forum.
Bit of a long explanation!
Any ideas as to what next?
Laurie
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Hal.
I've followed your suggestion, please see attached. The sample clips folder was there and it contained the same as your example. I double clicked the video sample and it played OK from that location. The Castles and Tulips opened up from the folder location fine too.
I've also added an attachment of the file structure with the CD inserted for additional info.
Many thanks for sticking with me on this issue.
Laurie.
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Thanks Hal.
I've attached (hopefully) two screen captures of the Cyberlink Power Director 9 Ultra 64 CD.
The first shows the top level folders and the second shows the PD folder expanded.
Many thanks.
Laurie.
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Thanks guys for your help.
I chose to buy the CD, because the Broadband speed at my location is not the fastest, 321Kbs. Also it can drop out from time to time.
I've tried to send two previous replies with screen captures of the CD folder view added. Hal if you can give me a hint I would appreciate it.
I waited three weeks for the CD to come from the US, via Amazon, CD and user guide booklet all look official!
Carl,
I'm running the software on a Samsung R780.
Windows 7 Home Premium 32Bit,
i5 Core M430, 2.27Ghz,
4GB Ram(useable 3.48GB)
NvidiaGeforce GT330M (1024MB) Cuda
I placed a technical enquiry ticket with Cyberlink asking whether my system would run the new PD9 Ultra before I purchased the software CD, they wrote back saying it would work OK. Its slow to load but hangs on the importing media.
I'll send the folder views when I figure out what I'm doing wrong.
Thx.
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Hello HalCon.
Many thanks for replying.
Regarding the Contents Pack.
Should this have come on the installation CD?
Since receiving your reply, I've checked the folders and files on the installation CD, but cannot find any reference to the Contents Pack?
Can I download it instead?
Many thanks.
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Just received my eagerly awaited Power Director 9 CD in the post. Previously an Adobe user but decided to make the change. The CD Installed OK but when opening the application I find it is very slow to open, about 3 minutes, then I get a message "Importing Media" after several minutes more the message changes to " Importing Media (Not responding). The computer hangs at this point.
This is my first post - if I haven't given enough info please let me know. Not sure whether the Forum is the right arena for this type of question, so I have raised a technical ticket also. I've only got 30 days to decide if I'm keeping the CD.
Many thanks.
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