Messages posted by MattV

I've got the same camcorder. I edited the 50p footage fine, but the final production looked choppy on a Blue Ray. I reccomend converting the 50p clips using the camcorder's software (HD Writer AE) then doind the editing. If you plug the camera in the conversion is pretty fast.

If you want to use the footage on your computer, then the above does not apply.

Nope, didn't work. Crashed at 21%. Repeatedly. However, blue ray (BD) burning (to folder) worked perfectly. With Menus and Dolby Digital 5.1.

Update: Tried buring on DVDs, BD, - everythng went fine, no errors.

Quote: Now there's some good news!!

Yup - VERY GOOD news.

I've also tried to burn (or "Create Disk" the resulting file (after it rendered) on a SD card, as an AVCHD disk and it crashed everytime at 50%. I tried the audio encoding fomat= Dolby Digital /channels 5.1 => Crash at 50%; Dolby Digital /channels 2 = crash at 50%; Dolby Digital /channels 2 + enable cyberlink true theater suppround => crash at 50%

I'm trying now LPCM, but my guess is that that would work fine. Will report back.

PS: I did check for space on the SD card. It is a high speed 32GB card that works perfectly. The whole film hs 10GB. Also, I'm using menus.

UPDATE:

OK, upon a clean install under Win7 Ultimate 64bit version i got the same range of errors as previously reported. So, clearly it is not a 32/64 bit problem. Then I remembered I overclocked the DDR2 RAM memory in Bios - so i went back to the old 1067MHz instead of the 1333. No change - same problems.

But then I unchecked the 'Dolby Digital" checkbox in the producing tab and also disabled the "Enable AMD Accelerated Processing" in options. I had originally enabled this one since I have an AMD procesor with a ATI video card - so I thought I can't go wrong. I now can report the whole 1hr28min project rendered perfectly, in AVCHD/H264 1280x1080. The process took 3hr 23min and the output is perfect (looks a bit choppy in PD9, so I will test it on the Blu Ray player/TV and report back). The project rendered in both 64bit and 32bit versions, so my original assumption that there's a probelm there was wrong.

I'm not sure whether the culprit is the acceleration option (AMD) or the Dolby Digital. Once I figured this out I will report back.

Many thanks for all the help and suggestions.

Quote: Hi Matt,
I'd like to pull you back from everything you've done so far.
1. PD9 2330 - was that an upgrade to or a purchase provided build?
Dafydd

I bought it a week ago and it installed straight PD9 2330.

Quote:
2. What ever you decide to Produce to I want it to be on an internal hard drive with a large amount of space 50gb for example.
3. I want you to make sure "C" HDD has the same 50gb of spare space.
4. I want you to make sure the local address where you produce to is short, see example: H: Video/Part1.mts
5. DO NOT write/produce to an SD card at any time.
6. Now I want you to take one of your unedited video and place it into Track 1.
7. I want you then to select H264AVC> PAL >select a AVCHD 1920x 1080 setting template
8. You should now have Fast rendering Technology ticked and SVRT active - correct?
9. If not go to Preferences (icon top of PD9 which looks like a cog - on the right) > Produce > check the H264 AVC check box. Also while you're there check the Produce option and move the slider to Better quality.
10. make sure the Output folder address is short as mentioned previously.

Followed your steps to the letter. "C" HDD space = 110GB free. I managed to produce a 10min video OK. But not a 30min one.

OK, I've got a new strategy in mind. Maybe there's some problem with other drivers active in the memory at the same time. TAGES comes to mind specifically (it is well known to create probelms in the I/O streams). So I've got WIN7 964bit ultimate edition) installed fresh. Will do everything on a fresh install, and report back (but it might be a while - so don't think I've ran away).

Many thanks for the assistance.
Matt

I'm reporting yet ANOTHER problem.

After several attempts I managed to create a 30 min clip (from "Produce" menu). I then wanted to burn it as a AVCHD onto an SD card. I've used this card before, (yesterday actually) and PD9 worked flawlessly on it. Today it crashed miserably (see attach).

I can only conclude that this software crashes randomly, as there seems to be no "regular" type error (e.g. only rendering errors, or only errors in some projects).

Should I contact technical support or are they not very supportive? Or you guys are 'tech support'?

No, I tried to render (create disk) on an SD card as one of my (countless now) attempts...

Of course all the source/destination is on HDD. I've got a RAID 0 HDD config, obviously I want to take advantage of that. If you look at the previous post, you'd see I tried to create the BD files on the HD to avoit potential burning problems.

UPDATE: I tries splitting the projects in small chuncks (as advised), and try to produce a file.
- First 30 min chunks -> lo luck the rendering progress stops somewhere between 5-80%.
- Then 10min chunks -> same thing
- 1 min -> works everytime

OK Kev, did exacly what you suggested - unfortunately a 20 mins project would sometimes (once) render just fine, other times froze at 40%, 58%, 55% and 89% - so pretty randonly really.

I managed to produce almost the entire project (1hr 45mins) as MPEG2 HD. Stuck at 90%. So something is "wrong" maybe with H264.

Out of curiosity tried the same in VideoStudio ProX3. Rendered perfectly, but there are some sound artifacts. So my computer is fine.

I managed to produce successfully a clip of 1minute 20 sec.

Attached is an original Mt2s file straight from the camera (AVCHD 1980x1080 PAL 25fps)

BD burning (to folder thanks to Kevin) failed at 38% (again the "Rendering" dialog box/progress bar stuck at 99%.

Any further ideas?

Thanks Kev, I've played around with the registry editor and managed to get the "Create folder" enabled for BD. Many thanks dude, at least BD busting is on hold for now...which is great considering that around here they're blimming expensive (about £6.50 a pop/roughly 10 bucks)

As for the rest, I'm getting to the bottom of the barell as patience goes. Paid £90 for this software and basically is useless. I think I want my money back then get into bed with Corel's X3. That one is slower but gets there (tried before and worked ok).

I don't know, but to me it looks like this software was natively written for x64 and is not really compatible with the old 32bit engine. But then they should only sell it for 64 bit systems, I specifically asked if it runs on 32bit - otherwise I wouldnt' have bought it. Maybe I should have a word with Cyberlink - any idea who should I contact?

Nope, nothing helped. Turned the shadow files off, cleared the temp files, tried a smaller project - NO LUCK. Stuck at 2% (output = about 235MB mt2s[M:/PRIVATE/AVCHD/BDMV/STREAM/00000.mts] file - perfectly rendered though).

Attached is a snapshot of the crash. Please notice the 'Rendering' progress bar (top right corner) stuck at 100% and the overall progress bar stuck at 2% (after 50 mins of work). However I looked into the rendered film, it is not stuck into the middle of a transition effect. It basically got stuck in the middle of a non-edited piece of clip. Maybe this would shed some light on the problem.

I think I've tried pretty much all combinations so far. I can only conclude there has to be a bug here. Because it does get stuck at different points in the project I cannot conclude it is a specific clip that 'PD9 doesn't like'. Yesterday it went all the way to 90%!

Another thing I've noticed (clear bug): If I mute a clip, then save the project, then close the program and reload the project the clip is not muted anymore. Everytime I load the project (after a crash for example like the one I just captured) I have to re-mute several clips because they don't stay muted.

Thanks Kev, Turned them off - trying another variation on this with Antivirus (Kaspersky) turned off and Steam turned off too - seems like a long shot, but who knows?

Also I've split the 1:28:03 into 2 smaller projects of about 40 something minutes. See if that helps.

Hi,

I'll keep it short. I've got a project (see attached Snapshot).

So, the project is made of m2ts (AVCHD, Pal, 1920x1080 25fps) files from my Panasonic HS700. I put them together in the project, added some transitions, background music, nothing major. Everytime I tried to burn/produce it gets stuck between 7-99%. What I tried so far:
- Blue Ray Burning - with without menus: always gets stuck at a random % somewhere after 20%, regardless of whether I chose H264 or MPEG2. (9 blu ray disks wrecked so far)
- SD card Burning (AVCHD disk): same story, but almost always gets stuck between 20-30% (8 unsuccessful trials so far)
- Producing: tried MPEG2 HD, H264, AVI - some problems - it gets stuck at a random point. (5 unsuccesful trials so far)

Also tried with:
-AMD parallel acceleration...: on/off - no difference
-Reduce blocky artifacts...:on/off - no difference
-Allow SVRT on single IDR H264: off

Software: Power Director Ultra64, Version: 9.0.0.2330, SR VDE101118-03, 32Bit

System: AMD PhenomII X4 940, 3Ghz, 4GB RAM, ATI Radeon HD 5870, 2 X HDD WD Velociraptor RAID 0, Windows 7 Ultimate 32Bit. All drivers up tp date (also see DXDiag).

Note: the video file that does get rendered (usually about several minutes long - until PD crashes) is perfect. I found it in ...Private/.../000000.mt2s