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Unable to produce or burn successfully - Over 20 attempts so far.
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Matt,
I'm hopeful that you have managed to work your way through what I've written so far and had some form of success.

I produced your sample file without any bother - I am on a 64bit set up.

Now we have to consider the burn process. Actually we don't at this stage. My aim is to "hand hold you" and get you to different stages that your system appears able to cope with and hit the success button each time. To do that i need to read your brief reports of did work, didn't work to know what can be tried next.

I'm concerned you're overloading the capability of your system with something and we need to split the processes up to see where and what that might be.

You still with me on this?

Ok, now I want you to look at your project and now EXPORT it to a different location.
File > export > Pack Project Materials > browse for a location - a short address and name - remember my previous instructions. The copying of data may take a while.

Please ensure you DO NOT have any background running processes. This may be what is also causing you problems writing to disc - anti-virus or you carrying out some additional work on your PC - DON'T.

When you've done what I've asked we'll use the exported project as the base for further editing.

Let me know when you've completed all the tasks and we're ready to go.

Dafydd

This message was edited 1 time. Last update was at Dec 17. 2010 07:29

MattV [Avatar]
Newbie Joined: Dec 15, 2010 12:39 Messages: 15 Offline
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Quote: Hi Matt,
I'd like to pull you back from everything you've done so far.
1. PD9 2330 - was that an upgrade to or a purchase provided build?
Dafydd


I bought it a week ago and it installed straight PD9 2330.

Quote:
2. What ever you decide to Produce to I want it to be on an internal hard drive with a large amount of space 50gb for example.
3. I want you to make sure "C" HDD has the same 50gb of spare space.
4. I want you to make sure the local address where you produce to is short, see example: H: Video/Part1.mts
5. DO NOT write/produce to an SD card at any time.
6. Now I want you to take one of your unedited video and place it into Track 1.
7. I want you then to select H264AVC> PAL >select a AVCHD 1920x 1080 setting template
8. You should now have Fast rendering Technology ticked and SVRT active - correct?
9. If not go to Preferences (icon top of PD9 which looks like a cog - on the right) > Produce > check the H264 AVC check box. Also while you're there check the Produce option and move the slider to Better quality.
10. make sure the Output folder address is short as mentioned previously.


Followed your steps to the letter. "C" HDD space = 110GB free. I managed to produce a 10min video OK. But not a 30min one.

OK, I've got a new strategy in mind. Maybe there's some problem with other drivers active in the memory at the same time. TAGES comes to mind specifically (it is well known to create probelms in the I/O streams). So I've got WIN7 964bit ultimate edition) installed fresh. Will do everything on a fresh install, and report back (but it might be a while - so don't think I've ran away).

Many thanks for the assistance.
Matt
MattV [Avatar]
Newbie Joined: Dec 15, 2010 12:39 Messages: 15 Offline
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UPDATE:

OK, upon a clean install under Win7 Ultimate 64bit version i got the same range of errors as previously reported. So, clearly it is not a 32/64 bit problem. Then I remembered I overclocked the DDR2 RAM memory in Bios - so i went back to the old 1067MHz instead of the 1333. No change - same problems.

But then I unchecked the 'Dolby Digital" checkbox in the producing tab and also disabled the "Enable AMD Accelerated Processing" in options. I had originally enabled this one since I have an AMD procesor with a ATI video card - so I thought I can't go wrong. I now can report the whole 1hr28min project rendered perfectly, in AVCHD/H264 1280x1080. The process took 3hr 23min and the output is perfect (looks a bit choppy in PD9, so I will test it on the Blu Ray player/TV and report back). The project rendered in both 64bit and 32bit versions, so my original assumption that there's a probelm there was wrong.

I'm not sure whether the culprit is the acceleration option (AMD) or the Dolby Digital. Once I figured this out I will report back.

Many thanks for all the help and suggestions.
Cap'n Kevin
Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline
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Now there's some good news!!
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MattV [Avatar]
Newbie Joined: Dec 15, 2010 12:39 Messages: 15 Offline
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Quote: Now there's some good news!!


Yup - VERY GOOD news.

I've also tried to burn (or "Create Disk" the resulting file (after it rendered) on a SD card, as an AVCHD disk and it crashed everytime at 50%. I tried the audio encoding fomat= Dolby Digital /channels 5.1 => Crash at 50%; Dolby Digital /channels 2 = crash at 50%; Dolby Digital /channels 2 + enable cyberlink true theater suppround => crash at 50%

I'm trying now LPCM, but my guess is that that would work fine. Will report back.

PS: I did check for space on the SD card. It is a high speed 32GB card that works perfectly. The whole film hs 10GB. Also, I'm using menus.
[Thumb - PD9_SD Crash.jpg]
 Filename
PD9_SD Crash.jpg
[Disk]
 Description
PD9 Crash while buring on an SD card (project already rendered + Menus)
 Filesize
211 Kbytes
 Downloaded:
141 time(s)
MattV [Avatar]
Newbie Joined: Dec 15, 2010 12:39 Messages: 15 Offline
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Nope, didn't work. Crashed at 21%. Repeatedly. However, blue ray (BD) burning (to folder) worked perfectly. With Menus and Dolby Digital 5.1.

Update: Tried buring on DVDs, BD, - everythng went fine, no errors.

This message was edited 2 times. Last update was at Dec 18. 2010 06:41

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