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PowerDVD (previous versions) » Mark II Ultra Version does not support .M4V? » Go to message
Why does this program support MANY extensions including .M4A, except for .M4V?

Are we able to request an update with this feature?
PowerDVD (previous versions) » Audio Stuttering in PowerDVD, but not in FREE programs... » Go to message
Quote: Dear,

Michael suggest that you open a ticket at Customer support.

Br
Michael

Is this the only answer to this problem?

I can't believe how many problems this program has with the price it has....

I am unable to play MKV files. I get a crackling (popping) noise when playing M2TS files, and the "8 speaker True Theater Surround" will not play the actors voice audio.

I have searched on this forum for all the answers, posted in each of the pertaining thread topics, and not one of these threads provide an answer to resolve any of these issues.

As I said... there are quite a bit of issues for a program that costs so much. In the end, it appears the correct answer is... "contact customer support". This obviously does not work, or someone would be coming back to their threads explaining how customer support fixed the problem....

[/rant]
PowerDVD (previous versions) » [solved] PowerDVD 10 can't play MKV files » Go to message
Quote: Hello,

please always install latest Version:

http://www.cyberlink.com/downloads/support/powerdvd/patches_en_US.html

thanks and BR
Michael

Thank you so much Michael for the reply. However the updates still did not allow me to play MKV files. I downloaded the latest update. Still did not work. I then figured I'd have to download all updates. Still did not work. So I figured I'd have to install all updates in order. That still did not work. The updates I downloaded were for PowerDVD 10 Ultra build:

- 1705
- 1714
- 1830
- 2113

The symptoms I am having when attempting to play MKV files is that the player attempts to open the file, then freezes. I have to then control+alt+delete in order to close the program.

Thanks again for the help. Please recommend alternative remedies. Thank you so much.
PowerDVD (previous versions) » [solved] PowerDVD 10 can't play MKV files » Go to message
I too am not able to play MKV files on my PowerDVD 10 Mark II Version 10.0.1830.51. I'll keep a watch on this in hopes for some answers...
PowerDVD (previous versions) » With powerdvd 10 ultra I get no sound in cinema mode. *Multiple people having same problem* » Go to message
Hello. I have been searching the net, and found this site.

I am having a problem similar to the OP's with my PowerDVD 10 Mark II Version 10.0.1830.51. I am only able to hear the audio of my M2TS movies via S/PDIF. When I try to switch to (8 Speaker), I am not able to get any (voice) audio from the actors. The rest of the audio sounds superb coming from all 8 speakers. It is just the voices that I am unable to hear.

Any ideas as to what may be the problem? If you feel you need any specs, please just ask.

Thank you so much in advance.
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