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Hello All,

I was having the same issues. Tech support got back to me quickly enough but what they advised me to do was the standard help files.

I have an Asus K50, Win 7 notebook. I removed the battery so as to power down completely. (Obviously a laptop will stll be running even when unplugged) But not without a battery in it. So wait appx. 30 seconds and plug it in again. Everything was working after I did this!

Hope this helps somebody
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