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I also have the same problem with the latest update. I upgraded from powerdvd10 ultra to 11 ultra, version 1719.51. I have win7 32 bit. I have also ensured that PowerDVD can connect to the internet. The internal updater shows no new updates are available, even though I have version 1719 and the update shown at the website is to go to 2024
Fred
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I uninstalled PowerDVD and reinstalled my original PowerDVD 9 ultra download, without the updates. It now is working again, at least for the moment.
fred
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In the last few days PowerDVD 9 Ultra (version 9.0.2528.51) has stopped working. The error message comes up once PowerDVD is asking where to start the DVD. Windows gives a message saying it is closing the application down:
Application Event ID:1000
Faulting application name: PowerDVD9.exe, version: 9.0.2515.0, time stamp: 0x4b50300f
Faulting module name: libTzanDVDstream.dll, version: 3.5.0.2417, time stamp: 0x4b2a137a
Exception code: 0xc0000005
Fault offset: 0x00031429
Faulting process id: 0x72c
Faulting application start time: 0x01cb4c0a0cba536a
Faulting application path: C:\Program Files\CyberLink\PowerDVD9\PowerDVD9.exe
Faulting module path: C:\Program Files\CyberLink\PowerDVD9\VideoFilter\libTzanDVDstream.dll
Report Id: 59c20e1e-b7fd-11df-ae92-002243c2064d
Display connection: HDMI
Operating system Win 7 pro 32bit
Vid card ATI 3470 10.8
Fred
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