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PowerDVD 9 ultra stopped working with Win 7
Frednz [Avatar]
Newbie Joined: Sep 04, 2010 04:33 Messages: 3 Offline
[Post New] Sep 04, 2010 04:54
In the last few days PowerDVD 9 Ultra (version 9.0.2528.51) has stopped working. The error message comes up once PowerDVD is asking where to start the DVD. Windows gives a message saying it is closing the application down:

Application Event ID:1000
Faulting application name: PowerDVD9.exe, version: 9.0.2515.0, time stamp: 0x4b50300f
Faulting module name: libTzanDVDstream.dll, version: 3.5.0.2417, time stamp: 0x4b2a137a
Exception code: 0xc0000005
Fault offset: 0x00031429
Faulting process id: 0x72c
Faulting application start time: 0x01cb4c0a0cba536a
Faulting application path: C:\Program Files\CyberLink\PowerDVD9\PowerDVD9.exe
Faulting module path: C:\Program Files\CyberLink\PowerDVD9\VideoFilter\libTzanDVDstream.dll
Report Id: 59c20e1e-b7fd-11df-ae92-002243c2064d

Display connection: HDMI
Operating system Win 7 pro 32bit
Vid card ATI 3470 10.8

Fred
 Filename
DxDiag.txt
[Disk]
 Description
DxDiag.txt
 Filesize
43 Kbytes
 Downloaded:
648 time(s)
CHARLIE [Avatar]
Newbie Joined: Sep 04, 2010 19:53 Messages: 2 Offline
[Post New] Sep 04, 2010 19:58
I cant help, but I too have an issue since doing an update tonight i cannot watch from Windows 7 Media Centre, it sees a BD disc but the only options available from the Cyberlink Menu integrated within Win 7 MC is 'Eject' or 'Settings', to play a disc I now have to exit Win 7 MC and load up PowerDVD separately !!
Frednz [Avatar]
Newbie Joined: Sep 04, 2010 04:33 Messages: 3 Offline
[Post New] Sep 05, 2010 02:07
I uninstalled PowerDVD and reinstalled my original PowerDVD 9 ultra download, without the updates. It now is working again, at least for the moment.

fred
CHARLIE [Avatar]
Newbie Joined: Sep 04, 2010 19:53 Messages: 2 Offline
[Post New] Sep 05, 2010 03:33
Hi Fred thanks for the idea will give it a go, sorry for the big jack of your thread btw!

Oddly it seems to be theatre mode that is the issue. Even when I run PDVD9 independently if inclick into theatre mode it's the same issue as above as if I were running it through Win 7 MC
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