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Gear 360 Action Director: It does not work anymore
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vale76 [Avatar]
Newbie Private Message Joined: Aug 20, 2022 06:32 Messages: 3 Offline
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After months of inactivity, I start it, to convert several files that I have recorded for a job done in France.
For an inexplicable reason, the program no longer converts the image in two spheres into a single image, but after loading, the screen turns black.
I verified that the video card met the required requirements.
I have updated windows and card drives.
Tips?
Has it happened to anyone?
Photo 1- upload file, and in the window on the right the file, instead of appearing together, still appears in two spheres
Photo 2 - upload finished, total darkness.
[Thumb - gear-1.jpg]
 Filename
gear-1.jpg
[Disk]
 Description
 Filesize
215 Kbytes
 Downloaded:
3 time(s)
[Thumb - gear-2.jpg]
 Filename
gear-2.jpg
[Disk]
 Description
 Filesize
115 Kbytes
 Downloaded:
3 time(s)
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PowerDirector Moderator [Avatar]
Senior Contributor Private Message Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 1768 Offline
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Hello,

It seems the 360 media you captured on Gear 360 was not stitched properly in the Gear 360 version of ActionDirector.

As the 360 media stitching solution is offered by your 360 camera manufacturer (Samsung), for this stitching concern, we suggest you contact Samsung for further technical assistance to investigate, since it is an OEM product:

https://www.samsung.com/us/support/answer/ANS00066650/

Cheers
PowerDirector Moderator

This message was edited 1 time. Last update was at Oct 14. 2022 01:40


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