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Power Director Crashing
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Donna123 [Avatar]
Newbie Private Message Joined: Aug 03, 2022 06:46 Messages: 1 Offline
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Every time I click 'Transition Suite' Power Director 365 crashes. Can someone give me a fix for this?

I can access every other Suite with no issues, it is literally when I try to access the Transitions. I have uninstalled and reinstalled the software, I am using a windows 10 laptop which is fully updated and I have 8gb RAM, (6.94gb useable RAM). I have no other applications open while using Power Director 365.

This message was edited 1 time. Last update was at Aug 03. 2022 07:16

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PowerDirector Moderator [Avatar]
Senior Contributor Private Message Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 1554 Offline
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Quote Every time I click 'Transition Suite' Power Director 365 crashes. Can someone give me a fix for this?

I can access every other Suite with no issues, it is literally when I try to access the Transitions. I have uninstalled and reinstalled the software, I am using a windows 10 laptop which is fully updated and I have 8gb RAM, (6.94gb useable RAM). I have no other applications open while using Power Director 365.


Hi,

Can you clarify what you mean by PDR crashes - any error messages, just disappears or hangs or......?

Can you give the exact version of PDR you are using, please? Look at this guidance https://forum.cyberlink.com/forum/posts/list/85748.page#post_box_354918

Can you also provide a DxDiag as an attachment - it may show some indication of your crashes and it also has other information that may point to a solution. Guidance is here
https://forum.cyberlink.com/forum/posts/list/85748.page#post_box_354916

Cheers
PowerDirector Moderator


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