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Power Director 19 video speed up
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Eddy Rice Jr. [Avatar]
Newbie Private Message Joined: Jun 30, 2021 22:00 Messages: 38 Offline
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When editing in powe director 19 .I am moving clips and particles around in the timeline. The video speeds up really fast and audio is muted. There is no way to get out of it but to close it down and reopen it.
But it is still happening.
Do I need to update something?
Thanks.
Eddy
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Warry [Avatar]
Contributor Private Message Location: The Netherlands Joined: Oct 13, 2014 11:42 Messages: 415 Offline
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Although this does not look like normal behavior, really many causes can be thought of. To help you as good as we can, it would be a good idea to share with us the details of your system (include a DXDiag file) so that we can check whether you indeed need to update something, tell us the format of your clips and show us preferably through a screen recording what it is you do “moving clips around”.
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Eddy Rice Jr. [Avatar]
Newbie Private Message Joined: Jun 30, 2021 22:00 Messages: 38 Offline
[Post New]
Quote Although this does not look like normal behavior, really many causes can be thought of. To help you as good as we can, it would be a good idea to share with us the details of your system (include a DXDiag file) so that we can check whether you indeed need to update something, tell us the format of your clips and show us preferably through a screen recording what it is you do “moving clips around”.


Thanks.
what is a DXDIg file and hoe do i get it for you?
-Thr clips are filmed from my webcam or mp4 clips already n my computer.
I am dragging clips in the tmeline for editing.
Maybe I put a particle in one spot & then move back up and put a photo in. All of a suden the video starts playing very quickly.
I wasn't even laying the video I was editing the video.
Does power director 19 update automatically or do I need a link to do that?
Thanks.
Eddy Rice
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Warry [Avatar]
Contributor Private Message Location: The Netherlands Joined: Oct 13, 2014 11:42 Messages: 415 Offline
[Post New]
Quote


Thanks.
what is a DXDIg file and hoe do i get it for you?
-Thr clips are filmed from my webcam or mp4 clips already n my computer.
I am dragging clips in the tmeline for editing.
Maybe I put a particle in one spot & then move back up and put a photo in. All of a suden the video starts playing very quickly.
I wasn't even laying the video I was editing the video.
Does power director 19 update automatically or do I need a link to do that?
Thanks.
Eddy Rice

To generate a DxDiag file, please look at (the bottom of) this page: https://forum.cyberlink.com/forum/posts/list/83321.page

MP4 files are normally fine. Just to be sure, import one of those files into the media room and then right click with the mouse and select properties, and copy the file format information to share here.
You say you put a particle in, is that a PD particle from the particle room? In one spot? Then move back up to put a photo in? Is that a photo that replaces the mp4 clip or do you put it next to the clip? And what happens with the particle? You may understand that most of these questions could be answered when we SEE you actually doing all this. Hence my suggestion to repeat this process whilst you have the screen recorder (which comes with PD) running, and then share the recording as an attachment (next to the DxDiag file?) here.
PowerDirector 19 does not automatically update. It depends on what kind of version and subscription you have, but in far most cases the CL Application manager will determine whether there are updates available and help you through the process of downloading and installation. The Application manager can be obtained here: https://www.cyberlink.com/downloads/application-manager/download_en_US.html
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