Quote
Yes, that sounds like a problem with the installer. You might be able to download a new copy from your account but you may need to have customer service send you a new download link.
On June 19 I sent 3 files cyberlink support had requested for analysis.
On June 26, after I have not received any answer from support to my problem, I requested to refund my purchase fee via PayPal problem resolution.
On June 28, the money was refunded by paPal
Just to try, today June 29 i downloaded the test version of Screen Recorder 4, not the upgrade version which i could not get to start, but the full version.
Guess what, exactly the same Problem. It does not work either.
So I assume that there is some problem with the current Screen Recorder 4 installation files, or a compatibility issue with other installed SW under Windows 10 Version 21H1
This message was edited 2 times. Last update was at Jun 28. 2021 17:35