When I went to the CyberLink support pages for help, I found no topic that fit. So I tried to send a message to tech support. Only they have support so locked away that IU can't send the message. First I couldn't log into the site...invalid email, it said. I found a workaround, found the message site, typed in everything. Except...because I can't activate the software, I can't get the elusive and essential SR code, whatever that is. Without that code, you are forbidden to send a message to tech support. Which is odd, because I'm sending a message about my inability to activate the software, which more or less guarantees that no SR code will be available.
I don't think I've ever seen this kind of thing before...so many hurdles to jump over, all of them looping back to failure.
I'm not even sure that there's a way to get a refund.
Very, very disappointing. Does anyone on this forum have a way for me to break through these barriers to actually use the software?