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Can't disable virtual drive
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"Blackadder" [Avatar]
Newbie Private Message Joined: Dec 29, 2020 17:01 Messages: 1 Offline
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i am trying to migrate my programs to a new computer.

I installed the free version of Power2Go 13. IWhen I try to "Disable virtual drive", "OK" stays grayed out. I have now three virtual drives tking up letters, and can't make them go awat/
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andyr169 [Avatar]
Newbie Private Message Joined: Feb 02, 2021 17:08 Messages: 2 Offline
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Quote i am trying to migrate my programs to a new computer.

I installed the free version of Power2Go 13. IWhen I try to "Disable virtual drive", "OK" stays grayed out. I have now three virtual drives tking up letters, and can't make them go awat/


Did you ever get resolution with this issue? I've installed version 13 and now having the same problem. In previous versions there was an "Open with Virtual Drive" option on the ISO files that allowed unmounting/disabling of the drive. That option seems to be GONE!
[Thumb - DisableScreen1.PNG]
 Filename
DisableScreen1.PNG
[Disk]
 Description
 Filesize
20 Kbytes
 Downloaded:
2 time(s)
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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 5639 Offline
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It is possible that the virtual drive may be in use. Try this: Open Windows file explorer. Navigate to This PC/ See the Mounted virtual drive icon and Right mouse click on it. Click Eject on the popup window to remove it.
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andyr169 [Avatar]
Newbie Private Message Joined: Feb 02, 2021 17:08 Messages: 2 Offline
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Quote It is possible that the virtual drive may be in use. Try this: Open Windows file explorer. Navigate to This PC/ See the Mounted virtual drive icon and Right mouse click on it. Click Eject on the popup window to remove it.


I've tried this approach and while it unmounts the ISO file, it leaves the drive letter in use and virtual drive can't use the drive again or disable it. Basically the EJECT option leaves the drive letter in use until next reboot.

BTW - I've verified that VirtualDrive.exe is not running through task manager when the Ok button is disabled.

Is there a command line option for Virtual Drive that can be used to unmount the drive?

Anything else I should try?
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BluePT [Avatar]
Newbie Private Message Joined: Sep 15, 2020 05:45 Messages: 1 Offline
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Quote


I've tried this approach and while it unmounts the ISO file, it leaves the drive letter in use and virtual drive can't use the drive again or disable it. Basically the EJECT option leaves the drive letter in use until next reboot.

BTW - I've verified that VirtualDrive.exe is not running through task manager when the Ok button is disabled.

Is there a command line option for Virtual Drive that can be used to unmount the drive?

Anything else I should try?



I have the same problem! I did some investigation and I concluded: Power2Go 13 Virtual Drive is not fully compatible with Windows10!!! I contacted support 6 months ago and they didnt solved the problem! Shame on you Cyberlink!!!
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