It would really help if you would read through the Read Me Before Posting
guide and provide the requested DxDiag result.
The vast majority of issues like this are caused by problems with the computer PD is installed on, especially video drivers and damage to Windows core files and the DxDiag report will help us spot them.
(Thanks to the moderator for moving this to the PD19/365 forum instead of PD18
)
This message was edited 1 time. Last update was at Nov 22. 2020 02:38