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4K BD
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uhd86 [Avatar]
Newbie Private Message Joined: Jan 09, 2020 13:29 Messages: 3 Offline
[Post New] Oct 25, 2020 04:31
Hi,

I have an issue with 4K BD playback. It complains about SGX. Details for support in ticket CS002235909.

Everything is according to FAQ etc.:


  • SGX enabled in BIOS and 128 MB allocated memory PRMRR.

  • HDMI plugged into mobo, CPU I7 10700K. Windows 10 2004. PDVD 19. SGX drivers installed, newest. Tried PDVD bundled ones, no luck.



Everything should be in order.
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Jets2011
Senior Contributor Private Message Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline
[Post New] Oct 25, 2020 06:27
Without providing all of the requested information (https://forum.cyberlink.com/forum/posts/list/79023.page) it's kind of hard to help ya. Best bet is to wait for cyberlink customer support to respond.

Dave
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uhd86 [Avatar]
Newbie Private Message Joined: Jan 09, 2020 13:29 Messages: 3 Offline
[Post New] Oct 25, 2020 08:03
Quote Without providing all of the requested information (https://forum.cyberlink.com/forum/posts/list/79023.page) it's kind of hard to help ya. Best bet is to wait for cyberlink customer support to respond.

Dave


Hi,

I have just written to Cyberlink support all and attached dxdiag etc. But ok, I attached here also.

Basicly:

I7 10700K, MSI MPG 490 Gaming Plus, 16 GB 3600 MHz DDR4, Windows 10 2004, Verbatim 4K Blu Ray drive, 4K TV as monitor with HDCP 2.2 etc.

I get only one error, which is that SGX error. In BIOS I DO have set SGX Enabled, not the default SW defined. Everything shows ok in Windows also, like SGX activator.

When I try to play 4K blu ray, I swap HDMI from RTX 2080 Super to mobo HDMI. The cable is HDMI 2.0.
[Thumb - Cyberlink error.png]
 Filename
Cyberlink error.png
[Disk]
 Description
 Filesize
32 Kbytes
 Downloaded:
34 time(s)
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
121 Kbytes
 Downloaded:
405 time(s)
[Thumb - cyberlink error2.png]
 Filename
cyberlink error2.png
[Disk]
 Description
 Filesize
194 Kbytes
 Downloaded:
28 time(s)
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DDK771 [Avatar]
Newbie Private Message Joined: May 26, 2020 13:14 Messages: 1 Offline
[Post New] Dec 16, 2021 00:07
My successful experience
intel 10th
Perfect support HDR ：
i5-10400
DDR4 16GB*2
Z490I AORUS ULTRA (rev. 1.x)
Pioneer BDR-211EBK
POWER DVD 21
WIN10x64 21H1
ASUS 27' 2K (VG27WQ) ,HDR Support


MYBLOG https://www.pptrar.tw/2021/12/intel-10-4k-uhd.html

This message was edited 1 time. Last update was at Dec 16. 2021 00:10

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