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4K BD
uhd86 [Avatar]
Newbie Joined: Jan 09, 2020 13:29 Messages: 3 Offline
[Post New] Oct 25, 2020 04:31
Hi,

I have an issue with 4K BD playback. It complains about SGX. Details for support in ticket CS002235909.

Everything is according to FAQ etc.:


  • SGX enabled in BIOS and 128 MB allocated memory PRMRR.

  • HDMI plugged into mobo, CPU I7 10700K. Windows 10 2004. PDVD 19. SGX drivers installed, newest. Tried PDVD bundled ones, no luck.



Everything should be in order.
Jets2011
Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline
[Post New] Oct 25, 2020 06:27
Without providing all of the requested information (https://forum.cyberlink.com/forum/posts/list/79023.page) it's kind of hard to help ya. Best bet is to wait for cyberlink customer support to respond.

Dave
uhd86 [Avatar]
Newbie Joined: Jan 09, 2020 13:29 Messages: 3 Offline
[Post New] Oct 25, 2020 08:03
Quote Without providing all of the requested information (https://forum.cyberlink.com/forum/posts/list/79023.page) it's kind of hard to help ya. Best bet is to wait for cyberlink customer support to respond.

Dave


Hi,

I have just written to Cyberlink support all and attached dxdiag etc. But ok, I attached here also.

Basicly:

I7 10700K, MSI MPG 490 Gaming Plus, 16 GB 3600 MHz DDR4, Windows 10 2004, Verbatim 4K Blu Ray drive, 4K TV as monitor with HDCP 2.2 etc.

I get only one error, which is that SGX error. In BIOS I DO have set SGX Enabled, not the default SW defined. Everything shows ok in Windows also, like SGX activator.

When I try to play 4K blu ray, I swap HDMI from RTX 2080 Super to mobo HDMI. The cable is HDMI 2.0.
[Thumb - Cyberlink error.png]
 Filename
Cyberlink error.png
[Disk]
 Description
 Filesize
32 Kbytes
 Downloaded:
38 time(s)
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
121 Kbytes
 Downloaded:
453 time(s)
[Thumb - cyberlink error2.png]
 Filename
cyberlink error2.png
[Disk]
 Description
 Filesize
194 Kbytes
 Downloaded:
30 time(s)
DDK771 [Avatar]
Newbie Joined: May 26, 2020 13:14 Messages: 1 Offline
[Post New] Dec 16, 2021 00:07
My successful experience
intel 10th
Perfect support HDR ：
i5-10400
DDR4 16GB*2
Z490I AORUS ULTRA (rev. 1.x)
Pioneer BDR-211EBK
POWER DVD 21
WIN10x64 21H1
ASUS 27' 2K (VG27WQ) ,HDR Support


MYBLOG https://www.pptrar.tw/2021/12/intel-10-4k-uhd.html

This message was edited 1 time. Last update was at Dec 16. 2021 00:10

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