1) what happens when there is no internet and 365 is attempting to confirm the subscription. Does this mean I cannot use the programs? Does this mean they will allow usage and try to confirm subscription later? What exactly does happen at that moment?
2) I had problems with previous installment of PD365 (v1 which was solved with the new update. Apparently one of the New Blue packages was corrupted and I sent a screen shot showing the problem. I also sent them a list of the NewBlue packages that I did have and asked if I am missing any. Their reply was they could not tell me that information. (Top secret I guess). Anyway, like I said when installing PD19 (365) the missing New Blue package reappeared and the error message I received when loading a project dissappeared. So my question now, which support couldn't answer: I wanted to re-download my PD18 (365) while I was having this problem. How does one re-download a part of the suite when that option is not available in CAM? I suspect it means uninstalling the particular part of the suite (in this case PowerDirector365) and hoping restarting CAM would show download again as opposed to launch. (I just did not want to take that chance). (Their reply was to login to my account online and search for a non-existant tab to redownload).
Thanks... Barry