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Resizing PowerDVD player window makes the window black
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WhoAmI [Avatar]
Newbie Private Message Joined: Aug 07, 2019 11:46 Messages: 3 Offline
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Hi,

I am unable to resize/move PowerDVD player window while playing 4K video file. If i try to do that the whole window will become black.
I have attached an image. I have tried 4K video from youtube, 4ksamples

At first i thought this is happening because i don't have any dedicated GPU, but if i minimize and maximize the player window the issue is fixed. So I think this is a software issue probably.

I have Intel Core I5-4690K CPU (No graphics card).

Thanks.
[Thumb - shot_190807_212426.png]
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shot_190807_212426.png
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178 Kbytes
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1 time(s)
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QC2.0 [Avatar]
Contributor Private Message Joined: Apr 27, 2016 04:02 Messages: 372 Offline
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My powerdvd worked fine when playing 4K videos.

You may update your Intel graphic driver to check out.
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WhoAmI [Avatar]
Newbie Private Message Joined: Aug 07, 2019 11:46 Messages: 3 Offline
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Quote My powerdvd worked fine when playing 4K videos.

You may update your Intel graphic driver to check out.


This problem is only when resizing/moving window. My drivers are updated to latest.
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AshWilliams [Avatar]
Newbie Private Message Joined: Mar 28, 2013 23:38 Messages: 28 Offline
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I tested the file on my machine and had no problems at all playing it and no issues when resizing. So it is your PC probably. PowerDVD can handle 8K video flawlessly, so it is definitely your machine.

You didn't share your DXDiag file as requested for such posts, so not much we can do for you.

Ash

This message was edited 1 time. Last update was at Aug 08. 2019 03:52

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WhoAmI [Avatar]
Newbie Private Message Joined: Aug 07, 2019 11:46 Messages: 3 Offline
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Ops, I forgot that.

Here is my dxdiag.
https://pastebin.com/raw/PGHRjfcx

If someone can figure out the problem source, please let me know.

Thanks
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