Resizing PowerDVD player window makes the window black

WhoAmI

Newbie Joined: Aug 07, 2019 11:46 Messages: 3 Offline

Solved by

Aug 07, 2019 12:16

Hi,

I am unable to resize/move PowerDVD player window while playing 4K video file. If i try to do that the whole window will become black.
I have attached an image. I have tried 4K video from youtube, 4ksamples

At first i thought this is happening because i don't have any dedicated GPU, but if i minimize and maximize the player window the issue is fixed. So I think this is a software issue probably.

I have Intel Core I5-4690K CPU (No graphics card).

Thanks.


Filename	shot_190807_212426.png	Download
Description
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QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Aug 08, 2019 03:09

My powerdvd worked fine when playing 4K videos.

You may update your Intel graphic driver to check out.

WhoAmI

Newbie Joined: Aug 07, 2019 11:46 Messages: 3 Offline

Aug 08, 2019 03:33

Quote My powerdvd worked fine when playing 4K videos.

You may update your Intel graphic driver to check out.

This problem is only when resizing/moving window. My drivers are updated to latest.

AshWilliams

Member Location: Michigan Joined: Mar 28, 2013 23:38 Messages: 109 Offline

Aug 08, 2019 03:51

I tested the file on my machine and had no problems at all playing it and no issues when resizing. So it is your PC probably. PowerDVD can handle 8K video flawlessly, so it is definitely your machine.

You didn't share your DXDiag file as requested for such posts, so not much we can do for you.

Ash

This message was edited 1 time. Last update was at Aug 08. 2019 03:52

WhoAmI

Newbie Joined: Aug 07, 2019 11:46 Messages: 3 Offline

Aug 08, 2019 04:22

Ops, I forgot that.

Here is my dxdiag.
https://pastebin.com/raw/PGHRjfcx

If someone can figure out the problem source, please let me know.

Thanks