I purchased Power2Go 12. When I try to burn a DVD video I get a "Runtime Error R6025 Pure Vitual Function Call". I have uninstalled the program and reinstalled it several times. I tried redownloading the install file and reinstalling the program. I contacted Customer Support. They suggested uninstalling the program and Microsoft Visual C++ 2008 Redistributable (x86), restarting the computer and reinstalling the program. I still get the error. Has anyone else had this problem? Does anyone have any other suggestions on how to resolve this issue. I used Power2Go 10 previously without any issues.
This message was edited 1 time. Last update was at Jul 25. 2018 11:37