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Lost some custom files in PD15 update
rbowser [Avatar]
Contributor Joined: Aug 08, 2011 16:48 Messages: 515 Offline
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None of my custom Produce templates from PD11 were migrated into my PD15 update. I've run the PD 2309 patch, and that fixed the problem of not having other custom files migrated, like custom titles. The last time I updated PD, all of my custom items were brought into the new installation. It seems like there was a pop-up asking if I wanted to migrate these things - there was no dialogue like that this time.

If I knew where the Produce templates were kept, maybe I could copy them into the location PD15 would find them? So far, can't find where they are.

?



RB
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Custom titles and such not being migrated was a release hack in the original version which was corrected in the patch you note.

The produce profiles are stored at C:\Users\user name\AppData\Roaming\CyberLink\PowerDirector\ in the Profile.ini file for whichever versions of interst.

Jeff
rbowser [Avatar]
Contributor Joined: Aug 08, 2011 16:48 Messages: 515 Offline
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Thanks for the reply, Jeff

I ran that patch, and it corrected only some of the non-migration issues. I looked up the Profile.ini file and for PD15 it's blank. I copied and pasted the ini file from PD11, but that didn't fix anything. Maybe I need to run that PD15 patch again, and it will find the corrected ini file?

RB



Quote Custom titles and such not being migrated was a release hack in the original version which was corrected in the patch you note.

The produce profiles are stored at C:\Users\user name\AppData\Roaming\CyberLink\PowerDirector\ in the Profile.ini file for whichever versions of interst.

Jeff
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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For PD15 its C:\Users\username\AppData\Roaming\CyberLink\PowerDirector\15.0\UserConfigure\ Create one in PD15 and then you will see the file. Redoing the patch will do nothing.

Jeff
rbowser [Avatar]
Contributor Joined: Aug 08, 2011 16:48 Messages: 515 Offline
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Right, Jeff - That's where I went earlier, and the Profile.ini for PD15 was blank. I copied and pasted in the data from the PD11 Profile.ini, but that didn't change anything in PD15. Still spotty on what's to be found in PD15.-- This is disappointing. There isn't any official fix besides the patch when didn't completely work? Should I try uninstalling and resinstalling PD15 maybe?

RB



Quote For PD15 its C:\Users\username\AppData\Roaming\CyberLink\PowerDirector\15.0\UserConfigure\ Create one in PD15 and then you will see the file. Redoing the patch will do nothing.

Jeff
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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No reinstall, it will do nothing for this.

I simply suspect user error somewhere. I just completed the full process of building a profile in PD11 and then copying the file to PD15 directory and all is fine, pic attached.

Jeff
[Thumb - PD15_profile.png]
 Filename
PD15_profile.png
[Disk]
 Description
 Filesize
37 Kbytes
 Downloaded:
19 time(s)

This message was edited 1 time. Last update was at Dec 15. 2016 18:25

rbowser [Avatar]
Contributor Joined: Aug 08, 2011 16:48 Messages: 515 Offline
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Ah ha! Yes, as in my earlier reply, I had copied and pasted PD11's ini file text into the blank one I had for PD15. That didn't work. After your new reply, I deleted the blank PD15 file, then copied the actual ini file, not just the text, and pasted that copy into PD15. Worked!

I'm not positive what all is still missing - Here's one, in PiP Objects, the category of Tripod Cover is listed inside the program, but there are 0 objects. I go to PD15's program file, and I see all of those are there. Also, in PD11, for various things there would be listings from previous versions of PD - None are in PD15, so the list of Titles, FX etc are all shorter. -- ? --

RB



Quote No reinstall, it will do nothing for this.

I simply suspect user error somewhere. I just completed the full process of building a profile in PD11 and then copying the file to PD15 directory and all is fine, pic attached.

Jeff
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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It really depends what you are missing from prior versions, what additional packs you had installed previously, as well as what versions of PD you came from. I don't know of a precise answer. I had submitted a suggestion http://forum.cyberlink.com/forum/posts/list/75/40351.page#post_box_221090 long time ago for a better path but nothing was forthcoming from CL.

Above link and info here to assist with what might be missing:

http://forum.cyberlink.com/forum/posts/list/46148.page#post_box_238829

http://www.cyberlink.com/support/product-faq-content.do?id=18601&prodId=4&prodVerId=-1&CategoryId=-1&keyword=newblue

http://www.cyberlink.com/support/product-faq-content.do?id=16455&prodId=4&prodVerId=-1&CategoryId=-1&keyword=directorzone

Jeff
rbowser [Avatar]
Contributor Joined: Aug 08, 2011 16:48 Messages: 515 Offline
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Great, Jeff - All your help is much appreciated. Info on the links you posted looks like it'll help me rescue these things that aren't showing up in the new PD15 installation. It's a drag the program update didn't do all this automatically like the last time when I went from PD9 to 11. I'll sort it out best I can. -- sloppy work from Cyberlink.

RB



Quote It really depends what you are missing from prior versions, what additional packs you had installed previously, as well as what versions of PD you came from. I don't know of a precise answer. I had submitted a suggestion http://forum.cyberlink.com/forum/posts/list/75/40351.page#post_box_221090 long time ago for a better path but nothing was forthcoming from CL.

Above link and info here to assist with what might be missing:

http://forum.cyberlink.com/forum/posts/list/46148.page#post_box_238829

http://www.cyberlink.com/support/product-faq-content.do?id=18601&prodId=4&prodVerId=-1&CategoryId=-1&keyword=newblue

http://www.cyberlink.com/support/product-faq-content.do?id=16455&prodId=4&prodVerId=-1&CategoryId=-1&keyword=directorzone

Jeff
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