PowerTools-crop and zoom

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Solved by

Nov 20, 2016 20:46

I am using the PowerTools Crop and Zoom, and everytime I hit play the resizing points vanish. I have to exit the module and reopen it to get the resizing points back. Then press play, repeat. Anyone having this particular issue? HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Nov 20, 2016 21:27

Hello Barry,

Someone also reported this issue here: http://forum.cyberlink.com/forum/posts/list/50226.page

Tony and myself can now duplicate it in PowerDirector 15, so I have passed it on to RD.

Thanks for letting us know

Cheers

PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Online

Nov 20, 2016 23:41

Hi Barry & PDR Moderator -

You're right Barry. It gets triggered after using playback.

The thing I find odd is that - even though the resizing handles have gone AWOL - the cropping box can still be resized.

Here's an extract from a screen capture. It's 1080p so you'll see it more clearly on YouTube. N.B. 4K clips on water look appalling in the Crop&Zoom window!

Cheers - Tony
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