This may give you a giggle - or not. When you purchase SmartSound music, it's typically licensed for use in videos posted on social media websites like YouTube & should NOT be subject to any copyright claim.
With the changes Google has made to YouTube (e.g. monetisation options), copyright claims have been coming thick & fast. This is not SmartSound's fault, nor the poor end users' who've paid $$$ to use properly licensed music.
The attached Q&A screenshot from SmartSound's Facebook page illustrates the issue.
Recently I posted a *tutorial* on YouTube containing 4 SmartSound tracks. Almost immediately, I received 4 separate copyright claim notices. Soon after, I followed the procedure to dispute the claim described on *this page* What followed was a little bit comical, so I'll just list the paraphrased chronolgy:
- Friday 8 Jan 6:53pm - 4x copyright claim notices
- Saturday 9 Jan 7:30am - submit dispute to AdRev (who'd made the original claim to YouTube)
- Saturday 9 Jan 9:23am - email from AdRev rep (paraphrased) "Don't worry. We've got it under control"
- Saturday 9 Jan 1:16pm - copyright claims released - 4x notifications
- Saturday 9 Jan 1:17pm (one minute later) - 4x new copyright claims for the same thing!
- Sunday 10 Jan 1:50pm - 4x "Good news! The copyright claim on your video was released"
- Sunday 10 Jan 1:50pm - email from a different AdRev rep (pasted below)
Hi there,
Thank you for your email. The claim has been released from the video. Let us know if you need anything else; we're here to help. Cheers!
All the best, Jack
Haha! We're here to help... clog up your inbox!
Cheers - Tony
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