Hi 2theM2theAtotheR2theC

What you're seeing when previewing is normal, and that usually happens when your PC's hardware isn't powerful enough for PD to preview the video and render all your credits in real-time.

However, when you say it also appears in the finished video, then something else is going on. Even a weak system will eventually finish the production process, and the produced version wouldn't be subject those the real-time limitations and would be easily played with PD or any media player.

We could look at the DxDiag results from your computer, which would tell us how powerful it is, whether your drivers are current, and if there are any obvious problems with your setup, but that may not be as helpful as seeing what you've got going on on the timeline where the skip is happening. If you could take a screenshot of the editor with the relevant content showing in the preview window, that might give us a clue. Also please tell us what format the source clips are in and what format you're producing to.

On the production end, are you producing using Hardware Encoding? Glitches like this have been known to happen when using HE, and you could try producing with the Fast video rendering technology box unchecked and see if the finished video plays smoothly. Usually, using just the CPU will produce the highest quality output, although it may take longer than when using a powerful GPU. In your case though, I'd like to see if the GPU might actually be causing the problem.

YouTube/optodata

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Thanks optodata:
I will not have access to the pc until Monday. I will get that info to you then. thanks again. You had me at Cream Cheese Icing

As I said, I'm new to the forum. Can someone tell me how to post attachments. I have my DxDia report and the screenshot of my editor but dont see how to post them. Thanks You had me at Cream Cheese Icing

Quote: As I said, I'm new to the forum. Can someone tell me how to post attachments. I have my DxDia report and the screenshot of my editor but dont see how to post them. Thanks

To post attachments on the forum, you use the Postreply button not the QuickReply. With Postreply, there is a Blue Attachments button below the Text box, Click it, you can add up to three files.

It sometimes takes a while for the attachments to upload, so be patient.

. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Great, Thanks Carl321 You had me at Cream Cheese Icing

Here is the DxDiag and the timeline screen shot. I am not using hardware encoding as the box you mentioned is unchecked. My source formats are

.mp4 (shot with a GoPro)

.mov (shot with an iphone)

stills are all .jpg

music files are .mp3 and .aiff

Voice narration is .wav

I am using PD 13 You had me at Cream Cheese Icing

The format I'm producing to is .avi
You had me at Cream Cheese Icing

One suggestion that I use sometimes for credits, Scroll Up
select to part with credits and produce only in this HD MP4.
go back to edit and replace the part with the created video.

Avoid another save video in AVI, PD is not good for this format when in Produce, in my opinion.

To save part of a video project:
Highlight the part with yellow cursor, Produce Range button, will produce only the selected part with yellow. AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate

I agree with PlaySound, there's no reason/benefit in producing to AVI. Generally speaking, you'll have the best results when producing to a similar format as your highest-quality source clips, so in this case choose 1920x1080/60p MP4 to match your GoPro clips.

As he also suggested, try using the Produce Range feature to have PD pre-produce the titles section so it doesn't have to try and process it every time your preview it. Another benefit is that you'll know right away if the glitch is gone without having to produce the whole project

Here's a quick *video* from an older post that shows the steps. Note that there's also a Produce Range button just above the timeline that appears once you've selected a range, and you can click on that or right-click on the selected range, whichever is easier for you.

One last oddity is that your DxDiag results are missing some important details. A few sections down from the top you'll see where the details from your Radeon card are supposed to be, and yet the most important details (chipset, installed driver version) are blank. I've never seen that before and so I don't know how much of a problem that actually is or isn't. There are some other details missing at the very end of the report, but for now i'm focusing on the video driver which could possibly explain the title glitch.

The very latest AMD Catalyst drivers are causing problems with PD, as seen in this *thread* so you probably should make sure you have the previous drivers installed. Open Device Manager and find your card under Display Adapters and look at the driver details. I think the version you want was from late 2014.

Let us know what you find, and if any of these suggestions help!

YouTube/optodata

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Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

The Disk & DVD/CD Drive section appear to be missing from the dxdiag.txt. It looks edited for your all in one pc. You don't have the recommended processor for full HD as shown in this link: http://www.cyberlink.com/products/powerdirector-ultimate/spec_en_US.html .You are doing very well with what you have.

Hi 2theM2theAtotheR2theC

The Speed and the minimum specs for your Computer are a absolute Important and possible more with PD 14 !! in the next Days. Pauls PC
X399 AORUS Extreme/AMD Ryzen2970WX/1xQuatro 4000 Driver:Geforce 419.67Skill V DDR4 64GB/3200MHz/Win10 prox64
Intel SSD 750/400 / Intel SSD 750/1.2Tb 1x4TB SSHD /1xSeagate 10TB pro
1xSamsung UA28D590 4k LUMIX GH5 1xLG HDR

Wow! Who buys software without checking to see if their pc meets min requirements? It's fairly new, sold with windows 8, I guess I just assumed it was able to handle it. I checked the driver I have for my gpu and its not the newest driver but one from 2013. I am assuming that the reason m4 does not appear as an option to render is the inferior cpu? Without that option, am I stuck with avi? I am wondering if I try to render say 3 seperate sections then merge them together, (have not tried this yet) will that be less load on the cpu or am I dead in the water? Also, dont understand the missing data from the DxDiag. I really appreciate all of your replies. You had me at Cream Cheese Icing

As far as I know, MP4 is rendered by the Quicktime engine. You need to have the latest Quicktime Player installed on your computer for MP4 and MOV formats to work. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Ah, ok thanks I'll try that You had me at Cream Cheese Icing

Already had Quicktime player. Here is a screenshot of my options for formatting. Is there a next best option instead of avi? You had me at Cream Cheese Icing

By the way, I did a produce range for just the ending and it played fine no hang up. You had me at Cream Cheese Icing

Hi 2theM2theAtotheR2theC -

MPEG-4 is there. You'll find it under the AVC H.264 dropdown - also under H.265 & XAVC S, but H.264 is the most appropriate for your project.



Scrolling credits in PDR are notoriously troublesome. I avoid them like the plague, except when I need to make tutorials about how to use them. They'll even give solid PCs a run for their money, so the Produce Range "workaround" is a good thing to implement.

Cheers - Tony
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As Tony pointed out, the MP4 options are all there but you need to know to look under the video tech-babble to find them! There are very clear reasons why the program is laid out this way, but you've highlighted a real pain point on the learning curve.

I'm glad to hear the the Produce Range idea solved your problem, and I think if you can get hold of the Catalyst 14.x drivers (NOT the 15.x version) then you'll be set.

You should also update *Quicktime* and install the latest version which is 7.7.8. When you run the installer, you only need the Essential files and you can uncheck everything else.

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Thanks everyone for walking through this! By splitting my 13 plus min video in two segments, I was able to get a finished video rendered in MP4. I am uploading it to YouTube as I write this. Thanks again! You had me at Cream Cheese Icing