I’m posting this information in case it may be helpful to someone else who experiences the same issue.
I purchased PowerDirector 11 Ultra about a month ago to produce a movie of a recent 11 day vacation. The movie is about 90 minutes, and when I produce it, creates an MP4 that is about 25Gb in size. I am quite pleased with PowerDirector (and myself for that matter) up to that point. I produced an MP4 for each day, plus a prologue and a credits MP4, for a total of 13 “sub-movies”. Then I created a master project to glue them all together and put in full flip transitions.
I was able to produce an MP4 of the full movie with no issues. However, as soon as I went to Create Disc and attempted to create a Blu Ray, I got error code ec00c0005. I tried every combination of parameters I could think of, different video quality, encoding format, even tried turning off TrueTheater Surround, same error code. I was however able to generate a standard DVD, and burn it to a disc, with no issues.
I got the same error even when I turned off “Burn to Disc” and just tried to write to a folder, so I knew it wasn’t the Blu Ray player (which is the LG BE14NU40 model).
I updated the drivers to both DIVX and QuickTime, still no resolution. Then I looked up my video card, which is an AMD Radeon HD 6570, nothing special. On the AMD site, I used their autodetect feature to identify the correct driver, downloaded and installed. But I could not get my system to recognize the new driver, and it defaulted back to a lousy default Windows driver. Still got the ec00c0005 error trying to create a Blu Ray.
Finally, I found on the AMD site a feature to uninstall everything on my system that was AMD. I ran that, cleaned off all AMD drivers and software, then reinstalled the new driver, and success.
So it appears the issue was with the graphics card driver. For you veterans this may be old hat to say, but if you are new to PowerDirector 11 as I was a month ago, I suggest before you go very far that you go to the trouble to:
1) Update DIVX
2) Update Quicktime
3) Update your graphics card drivers to current
It may save you a frustrating learning experience like I had.
My system:
• Running PowerDirector 11 and patch 2812.
• O/S: Windows 7 Home Premium 64-bit (Build 7601) Service Pack 1
• System: AMD Phenom 9750 Quad-Core, 8192Mb RAM, Graphics AMD Radeon HD 6570
• DIVX and Quicktime drivers current