Update: No changes made to my system setup.

As a means to troubleshoot the problem:

1. I uninstalled Director Suite using Control Panel, this uninstalls PD11, PhotoDirector 4, Audio Director, ColorDirector.
2. I installed a version of Power Director 11, Build 2013 separately.
3. I installed a version of Photo Director 4, Build 3207 separately.
4. Opened PD11 and placed a sample image on the timeline.
5. Selected the Fix/Enhance Button.
6. Selected the PhotoDirector Button.
7. Image opened just fine in PhotoDirector.
8. Edited the image and closed PhotoDirector.
9. Image was imported into Power Director 11 successfully.

So there appears to possible a problem with the Director Suite package or a problem that developed in later builds with PowerDirector and/or PhotoDirector.

Currently reinstalling Director Suite.


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You are 10 builds in PowerDirector out of date and some 3 builds with PhotoDirector. You are not using the released versions of either product.

Update and retest and then re-post.

Works fine in the customer released builds.

Dafydd

Update: No changes made to my system setup.

1. I uninstalled Director Suite using Control Panel.
2. I installed Power Director 11, Build 2013 separately.
3. I installed Photo Director 4, Build 3207 separately.
4. Opened PD11 and placed a sample image on the timeline.
5. Selected the Fix/Enhance Button.
6. Selected the PhotoDirector Button.
7. Image opened just fine in PhotoDirector.
8. Edited the image and closed PhotoDirector.
9. Image was imported into Power Director 11 successfully.

So there appears to possible a problem with the Director Suite package or a problem that developed in later builds with PowerDirector and/or PhotoDirector.

Currently reinstalling Director Suite.

Reinstallation of Director Suite seemed to do the trick to fix the problem.

I am hoping these are the latest builds currently installed on my system.

PowerDirector 11 Build 2110
PhotoDirector 4 Build 3306

You are 10 builds in PowerDirector out of date and some 3 builds with PhotoDirector. You are not using the released versions of either product.

Dafydd

So if I understand what you are saying. In my initial post I said that I was using PowerDirector 11, Build 2110 and experiencing this problem and this version is 10 Builds out of date?

PowerDirector 11 Build 2110
PhotoDirector 4 Build 3306

Are not released versions?

Installation of previous builds in my second post were installed as a troubleshooting measure to see if the problem changed. Thanks for your help.


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Quote: Update: No changes made to my system setup.

1. I uninstalled Director Suite using Control Panel.
2. I installed Power Director 11, Build 2013 separately.
3. I installed Photo Director 4, Build 3207 separately.
4. Opened PD11 and placed a sample image on the timeline.
5. Selected the Fix/Enhance Button.
6. Selected the PhotoDirector Button.
7. Image opened just fine in PhotoDirector.
8. Edited the image and closed PhotoDirector.
9. Image was imported into Power Director 11 successfully.

So there appears to possible a problem with the Director Suite package or a problem that developed in later builds with PowerDirector and/or PhotoDirector.

Currently reinstalling Director Suite.

Edit: Turns out I'm out of date too. While I was doing the screen capture, you resolved it.

Hi Kevin -

That function seems to be working over here. No error message. Screen capture attached.

I'd post my DxDiag, but I wouldn't want people casting nasturtiums on my GPU.

☺ Sidenote to observers - PhotoDirector button is only available in Fix/Enhance when a compatible image is selected... .jpeg, .bmp, .tiff - but NOT .png

Cheers - Tony

------------------------------------------------------------------------------------------------

Extract from Help File:

If you have CyberLink PhotoDirector* and/or ColorDirector* installed on your computer, you can access the advanced fixes and enhancements available in these programs from within CyberLink PowerDirector. The adjustments you make to your media clips are then imported back into your current video production.

Note: * optional feature in CyberLink PowerDirector.

CyberLink PhotoDirector is a photography program that lets you manage and adjust your digital photos. CyberLink ColorDirector is a video editing program that turns your video footage into eye-catching movies through the use of video color creating and correcting.

To adjust an image in CyberLink PhotoDirector, do this:

1. Select the image clip on the timeline, click the Fix / Enhance button above the timeline, and then the PhotoDirector button. The CyberLink PhotoDirector program opens.

2. Perform the adjustments on the image as necessary. Please consult the help file in CyberLink PhotoDirector for detailed information on adjusting and editing images in that program.

3. Once you finish adjusting the image file in CyberLink PhotoDirector, click the Back button within the program. Your changes are saved and the adjusted image is imported back into the timeline.
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Note: Screen capture attached above was run using PD11.0.0.2110 & PhD 4.0.3306 - same as Kevin's previous installation.

So - the fix was in the re-installation, rather than using a later build.

OK - I'd better get hold of the latest versions!




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Thanks everyone:


1. I experienced my initial problem using the latest customer released versions of PowerDirector 11, Build 2110 and PhotoDirector 4, Build 3306. Screen capture of error message was observed using these customer released builds( as far as I know these are the latest). That's why I posted the issue.

2. I then uninstalled Power Director Suite.

3. I installed earlier builds of PD11 and PhD4 as a troubleshooting method to see if the problem would resolve itself. Installing PD11 and PhD4 would take less time than reinstalling the entire Director Suite. Just was what I did to try to correct the problem.

4. The problem went away with the earlier builds of PD11 and PhD4 installed. Image was imported into PhotoDirector 4 for editing.

5. To get myself back to where I was before I reinstalled Director Suite.

6. I retested the steps that had led me to the initial error message being displayed and the problem was still corrected. I would hope the reinstallation took care of the problem. Just thought I would report my exact steps taken for future reference.

8. Reinstallation seems to correct many strange problems as we have all have found. But now that the Package has 4 programs and other stuff included it takes a bit longer to do this.

Thanks for everyones help and input.


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Quote: Note: Screen capture attached above was run using PD11.0.0.2110 & PhD 4.0.3306 - same as Kevin's previous installation.

So - the fix was in the re-installation, rather than using a later build.

OK - I'd better get hold of the latest versions!

You are correct Tony, it appears the reinstallation fixed my problem not the installation of "ealier" builds as I tried to do. I was simply trying to see if the problem was corrected or present by using a different combination of PD11 and PhD4. I certainly don't have lots of extra time to fix a problem!

Tony, before you try to get the "latest" builds, we probably need to know if we are using the latest customer released builds. We probably are already using the latest builds.

Are these the latest versions???????

PowerDirector 11 Ultimate Build 2110
PhotoDirector 4 Build 3306
AudioDirector 3 Build 0906
ColorDirector Ultra Build 2107
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Here are a couple of other users that are using PowerDirector 11 Ultimate. Just take a look at the attached screenshots in the link.

Build 2110

http://forum.cyberlink.com/forum/posts/list/24675.page

Either we are all out of date or something else?
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Quote:

Quote: Note: Screen capture attached above was run using PD11.0.0.2110 & PhD 4.0.3306 - same as Kevin's previous installation.

So - the fix was in the re-installation, rather than using a later build.

OK - I'd better get hold of the latest versions!

You are correct Tony, it appears the reinstallation fixed my problem not the installation of "ealier" builds as I tried to do. I was simply trying to see if the problem was corrected or present by using a different combination of PD11 and PhD4. I certainly don't have lots of extra time to fix a problem!
Tony, before you try to get the "latest" builds, we probably need to know if we are using the latest customer released builds. We probably are already using the latest builds.
Are these the latest versions???????
PowerDirector 11 Ultimate Build 2110
PhotoDirector 4 Build 3306
AudioDirector 3 Build 0906
ColorDirector Ultra Build 2107

Hi Kev

I couldn't re=produce the problem from your initial post, however n my desktop I have four stand alone icons:

PowerDirector 11 Ultimate Build 2013
PhotoDirector 4 Build 3207
AudioDirector 3 Build 2009
ColorDirector Ultra Build 2010



We all seem to have "different versions".

All four programs work in harmony and all work fine. Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
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Hey thanks for checking to see if you could duplicate the problem.

My problem was corrected on reinstalling the software. They all work in unison as they are intended.

Kevin
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Hi Kevin

I also couldn't reproduce the problem from your initial post.
Everything worked as it should.

I have a virgin install of Director Suite with the following;

PowerDirector 11 Ultimate Build 11.0.0.2110
PhotoDirector 4 Ultra Build 4.0.3306
AudioDirector 3 Ultra Build 3.0.0906
ColorDirector Ultra Build 1.0.2107

AMD Catalyst 12.8

Glad to hear your's is working correctly now. Best Regards,
Steve

PD12 Ultimate v2706. Computer: MSI X58M, Intel i7-980 6-core @ 3.33 Ghz, 24 GB RAM, 2X ATI Radeon HD 6870 2GB in Crossfire, Windows 7 Ultimate 64bit on Samsung 1TB SSD 840 EVO + 600GB VelociRaptor + 5TB of WD Storage.
Director Suite 2