PowerDVD full Version: PowerDVD 12 Ultra
PowerDVD Trial Verison? No
PowerDVD SR Number: I can't get to this, program freezes instantly on startup
PowerDVD TR Number: I can't get to this, program freezes instantly on startup
Operating System: Windows 7 Ultimate X64 bit (legal)
Do you use administrator or restricted user account? Administrator
Is your PowerDVD a Retail product or bundles with HW? Retail (ordered both PowerDVD 10 and the 12 upgrade from Cyberlink's website)
CPU: Intel Core 2 Quad q9550 @ 2.83gHz (stock)
RAM: 8GB DDR2 Corsair Dominator
Used VGA: EVGA GTX 580 SC Edition w/ 1.5GB VRAM
Used VGA driver version: EVGA 296.10
Used Audio device: Multiple tried, Realtec integrated, Razer Megalodon USB headset, Bose Companion 5 USB speakers
Used Audio device driver version: All drivers up to date as of this post
The Audio setting in PowerDVD and in OS (default devices): PowerDVD audio settings are at default as I have yet to access them. As for OS settings, Realtec is 2.0 speaker config, Megalodon is 7.1 config, and Bose Companion 5 are 5.1 config.
Used ODD drive: Plextor PX-B320SA
Used Display: Acer GD235HZ 3D Ready 1080p monitor, HP w1907
Which kind of display connection: DVI-D Dual Link
Whcih Display refresh rate do you use while Playback: Tried 120Hz and 60Hz
Are you using single or dual monitor environment: Usually Dual, have tried single on both montiors
Are you using clone or extended mode: When using dual, I use extended
(3D only) Please provide detail info about 3D setting in PowerDVD: Can't set this up. I do have NVidia 3D, but I can't access the PowerDVD settings. Have tried with 3D stuff disabled and unplugged.
What kind of Antivirus SW are you using: Norton 360 5.0, fully up to date
Which Internet Browser Software is installed: Firefox (default), Chrome, and Internet Explorer
Do you use virtual ODD: Yes, Elaborate Bytes Virtual Clone Drive
Did you try with AERO on/off: Yes, I have tried it both ways.
The detailed issue description:

So, I recently purchased the PowerDVD 12 Ultra upgrade to upgrade from PowerDVD 10. I installed it, and right from the start it was slow. I started the software before going on a 5 day vacation, thinking it may need to index my library (which is a decent size music/picture collection), and when I got back after 5 days, it was still slow. When I checked TaskManager, I saw that my system was running over 500 processes! Most of these processes were duplicates, and they all had to do with DivX (can't remember the exact process). I also noticed that my task bar (by the clock) was full of DivX Setting Manager icons (like, over 200 of them). If I hovered my mouse over them, they instantly closed, but the processes stayed in TM. I restarted, tried loading it again, and it immediately started loading more of the DivX Settings Manager.

I decided to reformat my system and start clean, just in case something went wrong during install. Reinstalled PowerDVD 10 (since my PowerDVD 12 license is an upgrade), and then upgraded to PowerDVD 12. I did not install any other media players, the only ones on my computer are Windows Media Player and Media Center. It started much faster this time, and it only took a day to process all of my media files into its database. I thought I was out of the woods, but it is once again running slow.

I start it up, and it is loading about 2 copies of DivX Settings Manager per minute. I uninstalled DivX (not even sure how it got installed), but it still is loading DivX Settings Manager some how.

I open task manager, and I see that several PowerDVD processes are maxing out my processor, including CLMSServerPDVD12.exe, PowerDVD12.exe, vthumbPDVD12.exe, CLMSMediaInfoPDVD12.exe. Those 4 processes are maxing out my CPU.

Why is it doing this? Any ideas?