BUG: Cannot read disc until a restart

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StanC

Newbie Joined: Feb 15, 2012 15:20 Messages: 2 Offline

Solved by

Feb 15, 2012 15:34

Every time, I insert a new disc I get the following two errors

No disc in drive <drive letter>.

This type of disc is not supported.

Now if I quit and re-open PowerDVD, then the disc will play. But this occurs every time I remove the disc and insert a new one. This has occurred in both PowerDVD 11 and 12. What is going on? This keeps up I may have to scrap PowerDVD and go with something else.

WAYNE R

Newbie Joined: Feb 16, 2012 05:18 Messages: 7 Offline

Feb 16, 2012 05:43

I got the same problem but different types of errors

Loading disk and screen does not change from black

content is corrupted.....

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Feb 16, 2012 08:59

Hi,
please contact the Technical support team about your issues.

Please also check this PowerDVD 12 must have read posting

thanks
Michael Technical Support

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WAYNE R

Newbie Joined: Feb 16, 2012 05:18 Messages: 7 Offline

Feb 17, 2012 04:25

If you want to fix it without restarting your machine do this

1 open task manager (C+A+D and select Task Manager
2. click the processes tab
3. check the box for show processes from all users
4. end every process that has Cyberlink in the description and all of the media server ones

restart Power DVD and ignore the media server not found mesage and enjoy

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