Disappearing Thread?

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Solved by

Jan 31, 2012 02:05

Earlier today I was engaged in a thread about Bubble Talk Animation

My browser history tell me it was at http://forum.cyberlink.com/forum/posts/list/21221.page - it seems to be gone. I guess the original poster is wondering why... or where.

The forum now tells me "The topic you are trying to see does not exist." Oh well - hope the user in question got his issue sorted out.

Cheers - Tony
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James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Jan 31, 2012 02:45

Interesting. If you search for Bubble Talk Animation you can see the posts, but when I try to click on one to go to the thread I get that same error that you mentioned. I guess there was a reason for it. __________________________________
CORNBLOSSOM

CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Jan 31, 2012 03:21

Interesting - here's the link, but all info has been 'removed'

http://forum.cyberlink.com/forum/jforum.page?module=search&action=search&search_keywords=Bubble+Talk+Animation&match_type=all&search_forum=&sort_by=relevance Happing editing

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Neil
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ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Jan 31, 2012 03:54

Hmm -

A similar thing happened just the other day http://forum.cyberlink.com/forum/posts/list/21309.page#113413

As Alexi Sayle says: "It's a funny old forum."

Cheers - Tony
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Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jan 31, 2012 04:33

Hi Members,
I've asked CyberLink to look into the matter. I'll post a follow up asap.
The previous "lost" post was also reported and R&D were looking into the issue.
Forum Moderator

This message was edited 2 times. Last update was at Jan 31. 2012 04:37

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jan 31, 2012 09:29

Patrick's post has been restored: http://forum.cyberlink.com/forum/posts/list/21014.page#111515

R&D are looking for a cause of the problem. I've seen syntax errors when replying to posts and this is an area R&D are exploring to see if thread content caused the error to happen.

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Grumpy

Member Location: Surrey, BC Joined: Jan 24, 2012 17:35 Messages: 50 Offline

Jan 31, 2012 13:16

Hi Tony, Kriller123 PM'd me as I was the only name they remembered, I guess Grumpy IS going to stick.

They discovered that they had the text track muted and thus didn't see the effect.

They did ask me to pass on their appreciation for our help. Richard

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ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Jan 31, 2012 13:42

Thank goodness for PMs!!! The mail must get through!

Dafydd - I did notice that my last reply in that thread (just before it vanished) took a very long time after I hit "Submit".

Cheers - Tony
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Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jan 31, 2012 14:39

Thank you Tony, I'll pass that along.

What was the make up of the reply - did you add any links?

From the email I received.
"RD might need to ask user how he produced this post. Seems like it's something the editor wrote that caused syntax error."

Edited/added The "syntax error" refers to a combination of characters which might trigger an unusual episode. I asked about a url as a possible cause.

Anything you can give, I'll pass on.

Dafydd

This message was edited 1 time. Last update was at Jan 31. 2012 14:44

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Jan 31, 2012 14:44

From here, the forum has been a bit slow to come up a few times. Been rather finicky. Just the last few days. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
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ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Jan 31, 2012 15:59

The post is here... http://forum.cyberlink.com/forum/jforum.page?module=search&action=search&search_keywords=Bubble+Talk+Animation&match_type=all&search_forum=&sort_by=relevance

3rd one down - nothing syntactically out-of-the-ordinary.

Cheers - Tony
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Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Feb 01, 2012 00:57

This morning it took about 2 minutes every time I tried to get in the forum, and it was totally screwed up. One time it had the same name on all the threads and posts.... __________________________________________
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Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 01, 2012 07:22

Hi,
A missing thread has been restored: http://forum.cyberlink.com/forum/posts/list/21221.page

From an email today:
"The root cause of lost post, it's because the "Subject" (head of a thread) somehow lost tracking its posts. We still do not know what caused this.
As for the slow response after the submit button, it could be due to our server maintenance. The maintenance is done so this should not happen.
If members still experience the slowness, please ... provide us (CyberLink) with the time (just use the forum time) when they experience it."

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