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Hi sir:


Guesst what????? Power DVD 18 Ultra works with no problems at all. (But you have to pay for it).

Best regards and good luck.

Hey,

Today I received an answer from the cyberlink support with special files for the powerdvd17\movie folder.
I copied all new files into this folder and ... playback works without trying to install new sgx things.

So I guess I won't buy the new version in these days but maybe the version after next.

Have fun and thank you so much for keeping me happy!

Fun fact: I have only a 15" Dell Notebook with a 4k Display and I can't see a significant improvement between 1080p and 4k but I wanted it to work! ;

Hello,

We have been informed by CyberLink Technical Support that a patch update is coming to fix this issue for users whose computers receive a "Pass" when running the UHD BD Advisor.

If you do not want to wait for the patch update, you can contact technical support and get the work around that Specht2103 mentions above.

If your computer does not get a pass from the UHD BD Advisor, then you should contact CyberLink Technical Support, as it is a separate issue.

Cheers

PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup

Quote Hello,

We have been informed by CyberLink Technical Support that a patch update is coming to fix this issue for users whose computers receive a "Pass" when running the UHD BD Advisor.

If you do not want to wait for the patch update, you can contact technical support and get the work around that Specht2103 mentions above.

If your computer does not get a pass from the UHD BD Advisor, then you should contact CyberLink Technical Support, as it is a separate issue.

Cheers

PowerDVD Moderator

Thanks for the information.

Best regards.

I found that this patch for powerdvd17 has been released:
https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html

Build 2820.

fyi

Quote I found that this patch for powerdvd17 has been released:
https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html

Build 2820.

fyi

Thanks so much for the information.

Best regards.