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Wave editor does not open completely.
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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Can't unpack the rar packed files unless i buy the WinRAR program. PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Rocket-Scientist
Senior Member Location: HUNTSVILLE, ALABAMA Joined: Apr 23, 2010 10:14 Messages: 288 Offline
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uninstall WinRAR, then reinstall, should give you another 30 day trial, you can also just continue, it should unpack it. ( edit: thought win 7 could do it, but it was an add-in tool bar some software had installed ... haven't got a clue which one did it thou :oops

try www.7-zip.org which is free

This message was edited 2 times. Last update was at Sep 07. 2011 14:57

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Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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Hi Rocket-Scientist

brilliant with 7-zip - thanks.

as soon as I hear from Dafydd again I'll start reinstall my CyberLinck products.
must say I spend nearly more time on this forum describing troubles than with making videoes.
hope all this will come to an end soon.

But it's really nice someone cares - thanks!

cheers Anja
PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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Hi all.
After uninstall - using all CL clenere - reinstall - reboot after every installation:
Yes, Yes - cant get my atms down - WE opens right.

I didn't delete any of the folders mentoned earlier.

Haven't tested anything else.

But I became aware of a strange thing:
After updating the 2030 and 2030A was the top menu line shrunk, see
https://picasaweb.google.com/kastoft/PD9?authkey=Gv1sRgCLTf7rjEkLDPmwE # 5649730583134452018
However, it was ok again after 2504.

Good night and thanks to all of you
Anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Anja,
You only needed to have applied 2504 and 2930 patches. There was no need to have applied the 2030or 2030a patches. Patches should be cumulative but CL missed off the Wave editor updates in 2504, I think that's why everything was corrected.

As an alternative to using a image hosting site you could just attach an image or a file to your post Select Post Reply.

Thank you for all the updates and sorry not to get back sooner. Good to know you're back in "working order" with PD and WE.

With all this experience, you will be able to answer other editors with similar issues and more. Please do, it is a great way to improve, testing and answering the problems of others. All editors here should "give it a go". Can be fun to.

This message was edited 1 time. Last update was at Sep 08. 2011 04:39

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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Hi dear Dafydd,
I just wish I could attach an image or a file to my post - haven't you read my troubles especially about this?
It seem that I can only attach files when I start a new topic - I can't attach anything at replies? That's why I tried to be creative by making free accounts at SkyDive and Picasa - so, at least I can post some documentation.

Now HELP, HELP, HELP - please!

I just uninstall PD9 and WaveEditor - using all CL clenere - reinstall - reboot after every installation and WE opens right.
I could open WE both from inside PD9 and from the shortcut at the desktop.

Instead of editing sound tracks I started reading the user guide and learned that from within WE there is a direct link to Freesound - even to create an Freesound account - THIS DOESN'T WORK - got a message that the page ...can't remember the exact words, but it seems as the link is outdated.

Then I went to Freesounds hompage and createted an account - and confirmed the account.
Back in WE I typed my username + pwd in the 'Importing from Freesound - got this errormessage:
https://picasaweb.google.com/lh/photo/rJ-R2EW4xIcTgcEdxFWxhMYR3gMT5tNEL-bjh7G5InQ?feat=directlink
also shows that I'm a Freesound user.

This isn't the worst after closing down my pc - diner break - and starting up again I felt ready to try using WE.
But now - Now HELP, HELP, HELP - please!
I'm back to where I started this issue - WAVE EDITOR DOES NOT OPEN COMPLETELY.

It can not be supposed that I should uninstall and install in an infinity in order to use CyberLink products in shorter periods of time.

PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Cranston
Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline
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Quote: It seem that I can only attach files when I start a new topic - I can't attach anything at replies?

Anja,

Bruger du “Quick Reply”, når du besvare?
Man kan ikke include attachments hvis du burger “Quick Reply”. Man nødt til bruge “Post Reply”, to include attachments. Attaching files is not available when using the Quick Reply option. It is only available when using the Post Reply button.

This message was edited 2 times. Last update was at Sep 10. 2011 01:04

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Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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No.
I've always used Post Reply.
no matter whether I attach one, two or three files the file name (not the description, if any) in the first box disapears when I clik Submit.
- just strange because I've no problems when I create a new topic
- it looks now like I have problems with nearly anything related to CL
- until now, I bought PD 18th March - has kept a month's PC-free, it only managed to produce a single tiny video with both still images, video clips and sound

Det er efterhånden ikke morsomt , men jeg giver ikke op
It is to be stressful, but I will not give up as long as long there is help available in this forum

Any idea what is happening with my WE?
PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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no matter whether I attach one, two or three files the file name (not the description, if any) in the first box disapears when I clik Submit.


Do you get the little rotating circle beside the Submit button? If so wait for the upload to finish.
Depending on the size of the files and network traffic on the Internet, it might take a few minutes.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
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I have twice tried waiting at least one hour both with a picture less than 1 MB and one bigger
- klicked submit -went into the kitchen and made ​​dinner - ate with the family - cleared the table came back to the PC - there was nothing happened the blue cirkle still working.
Same pictures uploaded to Picasa or Sky Dive took very short time.

One thing I haven't tried yet is to do the same in IE 9 32bit.
Normaly I use IE 9 64bit.
PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
I use IE9 64 bit and have no problem with attachments in this forum.

Maybe you have a permission conflict. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
how do I find out about that?
As said before, when creating a new post - no problems with attachments.

What about the more significant -
when I uninstalled PD9 and WE - used all the CLclean tools - reinstalled - it made WE run and open perfect.
But now I'm back to where I started this topic - Wave editor does not open completely.

Must say I haven't installed anything, not even updated drivers, since this uninstall-reinstall.

I'm confused, and a little annoyed at having bought the programs at full price when I haven't been able to use the applications in full scale - and now they can even be obtained at a discount.
PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
I assume you have done a malware scan?

I have had experience with malware that does not show on any virus, spy-ware or trojan scanner.
The only way to fix was a complete "clean" install of Windows and your programs.

The reason I am asking about malware, is you have strange things happening. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Year strange - but could malware realy do that?
I will right now, before going to bed, put a scan in progress PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
No malware at all - whole system has been scanned. PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
ynotfish
Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline
[Post New]
Hi Anja -

These sorts of problems are tricky to work through because there are quite a few things going wrong at once. I don't want to complicate the issue further.

The folder you referred to here http://forum.cyberlink.com/forum/posts/list/15/18853.page#98285 - C:\Users\xxxx\Documents\CyberLink\PowerDirector\9.0 - is the default location for your project files & customised menus, titles etc. It doesn't get removed when you uninstall.

The problem you're having with attachments is most likely a browser issue. I've had similar issues myself. I use Mozilla Firefox as my default browser. After I installed Version 5 (current version), the attachments section was "displayed" off the screen, so I rolled back to version 3. It would be well worth trying different browsers to test if that's the issue.

I know you've been through the uninstall/re-install process without success... & now you have the same problem you had before. I use Revo Uninstaller to do this because it clears the registry entries. It's a complete uninstall. If it were me I'd:
1. Download & install Revo Uninstaller (free)
2. Open Revo & use it to uninstall PowerDirector, PhotoNow, Wave Editor & SmartSound (QuickTracks)
- set the registry scan to "Moderate"
3. Restart your PC.
4. Re-install all programs listed in 2.
5. Activate PD
- run PD & WE to see how they behave
6. Install the 2504 patch (to get the Wave Editor update)
- run PD & WE to see how they behave
7. Install the 2930 patch
- run PD & WE to see how they behave

Anja - I know you've been going round in circles with all this. We all have our fingers crossed that someone's suggestion will sort out your issues.

Cheers - Tony

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1Nina
Senior Contributor Location: Norway, 50km southwest of Oslo Joined: Oct 08, 2008 04:12 Messages: 1070 Offline
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A small comment on browser;
I have used Firefox as default for 2-3 years.
At my day-job, I installed version 5, which I found NOT as
userfriendly (my opinion) as version 3.6 which I use at home.
Firefox usually buzz you to update. I have learned NOT to
install the updates because experiences have not been good.
(Usually will not open after updates, and you have to go in
folders to delete things).
My advise will therefore be: Install a version, period.
If you want another version, uninstall the one you have first.

That being said: I would not swop FF 3.6 for any other browser!

This message was edited 1 time. Last update was at Sep 11. 2011 17:17


Just something.
https://www.petitpoisvideo.com
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Thanks,
I'll try the the slow grueling reinstallation again, again.
I alreddy have Revo. Just forgot all about it because I tried to follow the instruction decribed at this forum.

Re. browser.
I actually like IE probably because I've used for quite some years and it's a must when I use my banking systems.
Though, I'll try Google Crome.

OK, now to the hard work. PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Hi all,
used nearly a week reinstalling PD and WE and testing - rsults follows:

I uninstalled all Cyber link products also Media Espresso.

After reinstall all except from Media Espresso and activating PD
WE can be opened both from within PD and from the desktop.
I do know less about sound editing than video editing but managed to made some changes and saved a sound project.

After install 2504

Bookmarks in the project are not been saved with the project.

PD.
Some menu points are not visible – but can be opened if one know where they should be placed.



After install 2930
WE
One can’t save the sound from WE when opened within PD

PD
My project has 5 tracks. I’ve used track 1, 3, 4 and 5.
When I use ‘Remove empty tracks’ it doesn’t remove track 2.
When the sound has been edited and is imported in PD project it sometimes hasn’t been renamed.



I get Media source error when playing a wmv in PD9.
Created a new project and imported the video clip files that had either error or sound problems..
The files still has the same problems as in the other project even if the file/video clips still plays perfect in VLC media Player.


In some older projects created before this uninstall/reinstall procedure I use the same video clips with no problem.

WE
When saving project bookmarks disappears.

When edit audio opened from PD it isn’t possible to save track.

As I see it you can shift between right and lest channel but it seems that one can’t adjust the sound level separately for each channel – you adjust the sound level for both canals even if you have chosen only right or left – is it so?

Today, September 19th, I installed Media Espresso – it didn’t affect anything other than got me irritated – why must it run in background all time? How can I stop this – it shall only be running when I need it. I will decide when to run.


Just now I saw an answer to one of my earlier problems that an update, patch, has been reelesed - why don't I / we automatically notifies you of updates?

Now, I will install build 3305 and cross my fingers hope there will be no new problems.

Cheers, Anja


PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
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