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Wave editor does not open completely.
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
When I click on Edit Audio in PD9 starts wave editor and loads the current music file, but the editor does not open completely.
There will be an icon in the taskbar.

When Hovering over the icon, I can see that the audio file is loaded, but even if I click on the icon remains the program in the taskbar.

It's the same result (an icon in the taskbar) when I try to open the wave editor from the shortcut on the desktop.

See attached screen copies.

I use
PowerDirector 9 Ultra 64 to build 2930th
Win Media Player 12
Quick Time 7.7

I have previously used wave editor with success but it was probably before I updated with the 2930th

I have read other posts about wave editor, e.g. 17791.page#90948, but they deal with problems of non-installation and error messages and do not resemble my.

What do I do now?

Cheers, Anja
[Thumb - 20110905_edit_audio_pd9_fail.png]
 Filename
20110905_edit_audio_pd9_fail.png
[Disk]
 Description
Screen cuts
 Filesize
443 Kbytes
 Downloaded:
210 time(s)
 Filename
DxDiag-20110905.txt
[Disk]
 Description
 Filesize
29 Kbytes
 Downloaded:
500 time(s)
PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
I don't know if it will make any difference, there is a later Catalyst software available Version 11.8

Your Driver Date: 7/8/2011

The date on the Version 11.8 is 7/28/2011.

BTW, your video card is the same one I have.

I have noticed some improvement in the new Catalyst 11.8 driver. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Hi Carl (again),
I just scanned my pc with Adwanced Driver Updater (from Ashampoo) - nothing found outdated.
I'm not a hardware freak and I believe you - just need some help to find the driver, please.
Anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
I found a tuturial at ADM.com
but now I don't know which of the downloades files I shall install?

the filenames are:
11-8_vista64_win7_64_dd.exe
11-8_vista64_win7_64_dd_ccc_ocl.exe

cheers -anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
I have now tried ADM Catalyst Center whitch told me I have the latest driver.
And the Catalyst sw is v 11.8

so now I'm really confused.
cheers PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
The link to the catalyst 11.8 download for Windows 7 64 bit and ATI Radeon HD 5000 series video card.

http://sites.amd.com/us/game/downloads/Pages/radeon_win7-64.aspx

Click on the the download for the first item.

The filename is "11-8_vista64_win7_64_dd_ccc_ocl.exe" without the quotes. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
OK - thanks!
I'll try it (afte a half nights sleep) - Cheers PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Hi,

My driver is now updated - same datae as yours - but the problem still exist.
When I click on Edit Audio in PD9 starts wave editor and loads the current music file, but the editor does not open completely.
I only get the icon in the taskbar.

Cheers, Anja
---------------
Display Devices
---------------
Card name: ATI Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x68BE)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BE&SUBSYS_E160174B&REV_00
Display Memory: 2794 MB
Dedicated Memory: 1006 MB
Shared Memory: 1787 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Standard PnP-skærm
Monitor Model: S243HL
Monitor Id: ACRADCF
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1091 (English)
Driver Version: 8.881.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/28/2011 23:39:14, 852992 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BFE-11CF-B870-6AC1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68BE
SubSys ID: 0xE160174B
Revision ID: 0x0000
Driver Strong Name: oem44.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.881.0.0:pci\ven_1002&dev_68be
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C

PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi Anja,
How big is the audio file and could you attach it to this thread please? To allow editors to try out and see if they can replicate the issue.

I also think you should uninstall Wave editor and PD9. Reboot your PC and then re-install PD.

Patch 2930 did not contain any WE updates, it should have done but didn't. depending on what build you have 2504 patch contained the last update for wave editor (I think I've remembered that right).

Thanks.

Adding more info x3

This message was edited 2 times. Last update was at Sep 06. 2011 06:02

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
the audio files are between 348 and 1466 KB.
I try to attach the smalest

... didn't work.

I started this issue with attaching 2 files.
Therefore, I tried with just one file (if it meant that the individual can only upload 3)
but when I submitter after using attachment nothing happens -
a small blue ring running round and round.
I've been really patient - the one time I went from computer
ate lunch with the family and returned
but when I came back was the little blue ring that worked there still
so was my patience exhausted.

I seems I can only make attachments once. Strange.

Cheers, Anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi Anja,
The following is just a guess.

Without any other info, what you're experiencing is a computer function issue (might be the drive is not responding/loading) and I don't think it's an online uploading issue. It would also explain the failure to load into Wave Editor.

Try moving the audio file to a different HDD and see if you can
1. Do so
2. then upload it.

HDD = Hard Drisk Drive
3 attachment with EACH post and I'm not aware of any limitation to file size.

Diolch.

This message was edited 1 time. Last update was at Sep 06. 2011 06:31

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Hi,
I still have the same unresolved problems:
1) Wave Editor remains on the taskbar
2) I can only attach files when I create a new topic
3) I can not insert the image using the img tag in my answers even when the image is as publicly available on the web.

Documentation in the form of screen prints and a sound file is located at Sky Dive.
I've done both the folder with screen prints and the folder with the audio file available to the public.
Hope that link works.

Originally was the audio files on the same drive as PD9 project - D drive.

I have copied the sound files to C drive

Re 1.
I've created a new project
loaded audio files from the C drive, in this new project
clicked on Edit Audio
the same as previously happened -
Wave Editor opens, loads the sound file, and attaches itself as an icon on the taskbar.

Screen Copy:
https://skydrive.live.com/redir.aspx?cid=0eab10ff2394debd&page=play&resid=EAB10FF2394DEBD!103

An audio file:
https://skydrive.live.com/redir.aspx?cid=0eab10ff2394debd&resid=EAB10FF2394DEBD!107

Re 2
I have no trouble attaching files when I create a new topic.
But if I try to attach just a single file in a reply, even if I only attached one or two when I created the topic, nothing happens.
It does not matter what file type I try to attach.

When I press Submit disappears the downloaded file name from the box but the description remains standing - and the little blue circle running around and around until my patience is exhausted.

Screen Copy:
https://skydrive.live.com/redir.aspx?cid=0eab10ff2394debd&page=play&resid=EAB10FF2394DEBD!103

Re 3
Even if I upload a picture / screenshot for example at Picasa and make it publicly available is the result that there appears a square with a red X.
But those who use the link can see the picture?

Cheers, Anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Forgot to answer about installation and builds.

First I installed:
1_PowerDirector9Ultra_2701_VDE110120-01
2_ContentPack_VDE100318-02
CyberLink_MediaEspresso6.5_MEX101117-04

then I run the updates in following order:
CyberLink.2330_GM2_Patch_VDE101118-05
CyberLink.2330a_Patch_VDE101118-05
CyberLink.2504_Patch_VDE101208-05
CyberLink.2702_Patch_VDE110120-07
CyberLink.2930_GM5_Patch_VDE110516-02

Regards, Anja PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Rocket-Scientist
Senior Member Location: HUNTSVILLE, ALABAMA Joined: Apr 23, 2010 10:14 Messages: 288 Offline
[Post New]
ANJA,

by any chance are you using a dual screen setup?, or have you recently run such a setup.

The icon showing up, but no program situation I have occasionally experienced. I had run dual monitors and had a program positioned to open on the second monitor (windows always remembers the LAST location when closed). I then switched to single monitor mode (was watching TV on other monitor), but when i openned that program ... guess what icon but no program on the single monitor setup. Drove me insane for a while, restored from image, every trick, but just an icon. Hooked second monitor up, and there it was ... the long lost program. I do not know if that is your problem, just a thought. RTX 2060 SUPER 8GB GDDR6
(2 NVME 2TB, 1 SSD 2TB, 3SATA 18TB )
PD18 ULTIMATE 64bit
WINDOWS 10 PRO 64 BIT
GIGABYTE X570 AORUS PRO WIFI MB
RYZEN 7 3700X 8-CORE , 64 GB DDR4
ORSAIR HX1050 watts PSU
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Hi Rocket-Scientist,

Thank you for your participation.

Very nice hint but I haven't used dual screen setup.
Only use this feature at my labtop,
When I read your answer I recall I had this problem with a spreadsheet, also drove me insane for a while.

Only wish that it was something as simple (and somewhat silly) there was the problem.

Cheers, Anja


PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi Anja,
Let's - clear the decks

I'd like you to uninstall PD9, Wave Editor and start again please. The suggestion of a dual monitor or "off screen" is the most likely explanation for me as well.

A full screenshot of your desktop may reveal a edge of Wave Editor members might be able to find if you supply a screenshot.

You also need to update your PD9 to the latest - hopefully not to cause you any further hassle.

I downloaded the audio file and it installed into PD9. Edit selected and was placed in Wave Editor successfully. I stored my files on an external USB pinged to stay awake.

First off, a full screenshot of your desktop please.


Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Hi Dafydd,
Just uploaded a file with full screenshots at:
https://skydrive.live.com/redir.aspx?cid=0eab10ff2394debd&page=play&resid=EAB10FF2394DEBD!103

When uninstalling do I have ro run all the CLclean stuf?
See that some have rar extension and don't know how to run these.

Can't see I'm missing any updates?
I'm running PowerDirector Ultra64 9.9.9.2930

I'll start uninstall PD9 and Wave Editor - Do I need to uninstall Media Espresso too?

Cheers PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi Anja,
Sorry about the patch suggestion, a wind swept moment, bit stormy here

I uninstall by going to
Control Panel
select the drop down to display All Control Panel Items
select Program and Features
Locate CyberLink Wave editor and highlight
Just below the page heading Select Uninstall/Change
or right click and select Uninstall/Change.
Do the same for CyberLink PowerDirector

One should next close the Control Panel as one has uninstalled the two programs one need's to. (selecting PhotoNow and uninstalling can be done the same way)

OK, re-installing PD9 next and then see what happens. Media Express is a separate program - leave it alone.

RE: CLCleaner rar files. These can be opened by a zip program or by WinRar and the contents unpacked.



PS Please make sure a screenshot is a full screen and full frame size. I couldn't read anything on the images you provided.

This message was edited 1 time. Last update was at Sep 07. 2011 13:11

Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Hi again,

I have uninstalled PD9 and wave editor.

I can see that in the Documents folder on the C drive is CyberLink folder with lots of subfolders.
There are some files in folders under PowerDirector/9.0/MyPinPs and MyTitles.
What happens if I delete them?

Can I get when I reinstall avoid such things stored on the C drive, and instead is stored on D drive?

There exist both within the Applications folder and Program Files (x86) a CyberLink folder - Should these be removed?

https://skydrive.live.com/redir.aspx?cid=0eab10ff2394debd&page=play&resid=EAB10FF2394DEBD!103

unfortunately I cant make a link to a single file at Sky Dive therefore I made a folder named PD9 - it's public
and I've uploaded the screenshots you asked for - lots in a single filefull size plus a file related to this post.

I've just checked - a lots of word my mommy told me not to use - I see that the uploaded file has been compressed.

so I uploaded to
https://picasaweb.google.com/kastoft/PD9?authkey=Gv1sRgCLTf7rjEkLDPmwE#
It's alsoo an album.
I tried to download and the files vas wery sharp and clear so picasa don't compress even if you can't get full size on the site.

would have been easier for all if I could attach directlu to this post - actuallu tried just before I went to prepear supper -
after supper still nothing had happend - and as I said earlier - when I press Submit the filename disapears from the filename box.

chees

PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
Anja the Dane
Contributor Location: Denmark (North of Copenhagen) Joined: Mar 03, 2011 15:02 Messages: 347 Offline
[Post New]
Can't unpack the rar packed files unless i buy the WinRAR program. PDR 14.0.4207.0 / Windows 10 64-bit / Asus / Intel i7-4790 3.60 GHz / 16GB RAM / NVIDIA GeForce GTX 970 / DirectX 12
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