So far DVD playback is doing well. I am not having any stuttering and lip sync issues. If i could only get my blu ray playback with HD audio bit streaming working this well.

Yes the family decided today would be a blu ray free day of video playback enjoyment. Sorry no blu ray testing today.

I too am having stuttering/ freezing video and audio! It's the newest update! Long ago I had this same problem with stuttering and freezing and it went away with a new update to power DVD 10 ultra mark ii. Now this current 2701 update all my blu rays skip. Very sad

Quote: I too am having stuttering/ freezing video and audio! It's the newest update! Long ago I had this same problem with stuttering and freezing and it went away with a new update to power DVD 10 ultra mark ii. Now this current 2701 update all my blu rays skip. Very sad

Are you running Ati or Nvidia?

I have seen it with 2325, 2429, and 2701 regged with current Nvidia drivers and HD audio bitstreaming.

i am running Nvidia gtx 580 with 266.58 drivers

Quote: i am running Nvidia gtx 580 with 266.58 drivers

If you are not trying to use HD audio bistreaming to external receiver you can downgrade your video to 258.96. You may see an instant improvement depending on the type of video encoding that was used for the titles you are having issues with. Now i also realize with a GTX 580 that driver may not even contain a true video driver for your particular card.

Beachman has pointed out there is known issue with video decoding of certain formats on the nvidia forums since the 258.96 release.

If you would provide more information about your system, dxdiag, and what your trying to accomplish based on this thread we could compare.
http://forum.cyberlink.com/forum/posts/list/8449.page

Yes Larry I've been using HD bitstreaming audio from my creative labs audigy 2 zs to a 5.1 multichannel out into my high end yamaha receiver. So we are clear im using all analog out of the computer, no hmdi at all.

Whats sad is that I have this monstrous gaming computer with the full capabilities of an hdcp home theater set up, and i can't even play smooth blu-ray playback.

In terms of drivers updated everything is up to date because the fact that i do play games. Also have the latest sound drivers for my audigy card. And to answer your question in an earlier post it doesn't show my card on this list for power dvd, but for the good 6-8 months everything was fixed so i know its not my sound card drivers but could be colliding somewhere with my video drivers. From my recollection i did long ago figure out that the nvidia driver update fixed my issue with skipping video/freezing/audio pausing. And now it has started up again. I guess i can't having everything with this pc

Right now my nvidia driver is 270.51 beta. I realize video skips and sound pauses with this one, but it paused with also the latest whql driver and still persists with the stutter.

Also can you confirm if any problems with installing ie 9 may have caused something like this?

I will provide the dxdiags both 32 and 64 versions hopefully we can fix this issue because all this stuttering/freezing takes away from the whole experience of watching movies with hd sound.

THanks

Manoird
From what your describing your are not using the NVIDIA HDMI audio to bitstream. Since this is true I would downgrade to the 258.96 WHQL driver as this video driver seems to be the best for video playback smoothness. I am sorry some of your games may hate you for this.
http://www.nvidia.com/object/win7-winvista-64bit-258.96-whql-driver.html
Beachman approved
This is my best playback for video also. The 270.51 driver is better than the 266.58 for me, but i can't for stuttering in blu rays with HD audio bitstreaming over nvidia hdmi.

If you are never planning to use the HDMI audio i have seen a few posts on the NVIDIA forums saying to uninstall or not even bother installing the HDMI audio driver with the latest drivers as it caused issues with onboard audio i thought.

I know what you mean. I feel my pc is above and beyound the minimum playback requirements, games play nicely, and a stupid blu ray plays like arse.

So far my IE9 is not on my main media center PC yet. I found a little bug where PowerDVD did not load under under Windows Media Center under Windows 7 with IE9 installed. Uninstall IE9 and the WMC could load PowerDVD better.

Some things are not matching up as i would expect in the cyberlink area. Are you using PowerDVD ulta 10 2701?

Again Larry and Beachman, thanks for youre replies. Much appreciated! I did try the driver you mentioned but unfortunately that driver only works up to the gtx 400 series cards. It shut the install down on me. Bummer.

So i guess im out of luck...

Oh and yes I am using power DVD 10 ultra mark ii. With the latest update 2701

Hi,

to narrow down the issue I would like to ask you to do some tests:

1. connect to the TV directly and also use Audio of the TV (no external or onboard audio - please use HDMI Audio)

2. set the Display refresh rate to 24 / 23 and check again if the jitter persists.

Br
Michael Technical Support

Werde Facebook Fan

Quote: Hi,

to narrow down the issue I would like to ask you to do some tests:

1. connect to the TV directly and also use Audio of the TV (no external or onboard audio - please use HDMI Audio)

2. set the Display refresh rate to 24 / 23 and check again if the jitter persists.

Br
Michael

Michael these instructions are for Manoird right?

Quote: Hi,

to narrow down the issue I would like to ask you to do some tests:

1. connect to the TV directly and also use Audio of the TV (no external or onboard audio - please use HDMI Audio)

2. set the Display refresh rate to 24 / 23 and check again if the jitter persists.

Br
Michael

I'll try that, and I will confirm later.

FYI
I have no stuttering issues in Media Center with live-TV or DVD playback at 50hz and onboard SPDIF.
Both I and manoroid has posted our issues on Nvidia forum too as we don't know if the problem is related to PowerDVD or Nvidia drivers...
http://forums.nvidia.com/index.php?showtopic=197765

Well Larry and Beachman I think i have fixed the problem and now there is no skipping and pausing of audio. To tell you the truth my setup sounds even better than if ever did.

What i did was i have had my soundblaster audigy 2 zs set to 24 bit 4800hz/ Studio quality in the win 7 speaker options/ advanced tab, for some odd reason that setting should work fine with the hd audio over multi channel analog.

So then i decided to bump it up one setting to 24 bit, 9600 hz studio quality and there is no more skipping / pausing.

And like i said on a more positive note my hd audio sounds even more of an hd clarity! My card is almost 6-8 years old and it performs at the top of its class.

I'm hoping this can help you guys and give others some insight on fixing this problem/glitch what ever you want to call it. I'm not going anywhere. I definitely want others to now enjoy there media center setups! I'll provide any insight where i can. Let me know guys! Thanks again for you're assitance.

Manoird you are going to hate me, but would you mind posting a new DXDiag and BD Advisor log?

I would like to compare to your previous uploads to see if it indicates the changes you applied and nothing extra.

I remember with my HDMI HD audio i left things default and even forced a higher quality audio. This seemed to only affect windows and my bitstreaming of the HD audio. I will definetly keep your findings in mind and try a few different settings.

lol sure thing man!

oh and one other thing, i noticed that if i uncheck the signal enhancements in the speaker properties/ advanced menu i got stuttering. So have it enabled!

Manoird

Well a few things changed on you from your previous directx report. It looks like you may have rebooted or reapplied the latest 2701 patch. Now your files match mine where they were not before.

Sadly the change you indicated to be the deal breaker is not indicated in the report. I find it odd that extra options like that are not included in the report and will look closer later.

Also for some reason it almost looks like a portion of your registery was corrupt and is now fixed maybe dealing with your Game Port on the audio card. All the drivers were loading it seems, but the name was not present which is odd.

You reinstalled the video card drivers it seems.

I believe these new files from cyberlink may have also helped your situation.

Sorry i wanted to make a nice chart, but didn't find the code fast enough for this forum.

now was
Display Devices Display Devices
Driver Strong Name: oem20.inf Driver Strong Name: oem26.inf
System Devices System Devices
Name: Creative Game Port Name:
DirectShow Filters DirectShow Filters
CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.2 CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.2129
CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.35 CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.3420
CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000 CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000.1913
CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.0000.2610 CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.0000.2229
CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.382 CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.3426
CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.0000.26 CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.0000.2229
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2518 Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2123

The gameport name change probably made no difference, but odd it changed.
The video driver is using the same files so probably made no difference.
The cyberlink files probably did make a difference for you!

I got a new reply from the TS group today and it is somewhat similar to what Michael asked feedback on, so i will move forward on it. I won't be able to fully complete the 23 or 24 test as my TV only supports 60 hz.

There is one problem with both of these tests and I might take a step further. Removing the AVR removes the HD Audio as my TV only supports 2 channel audio over the hdmi (need to confirm). I may do an additional test of leaving the AVR connected, but reducing the HD audio to standard DTS/Dolby bitstreaming and even PCM. i have a gut feeling this may reduce some of the issue.

I do agree beachman there seems to be an underlying video issue that i have reported to nvidia that is not present in the older 258.96 drivers, but I wonder if i can get near perfect playback with the current drivers 266.58.
http://forums.nvidia.com/index.php?showtopic=196709&st=120&p=1217412&#entry1217412

"Thank you for writing back.

I would request you to please provide me below mentioned information:

1. Is the issue persists on both in the standard (classic) mode and cinema mode?

2. What happened if its play back BD's with direct connections to his display and speaker? - no AVR connected.

Let me know the information.

Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries:

https://membership.cyberlink.com/prog/support/cs/support-login.jsp

Thanks and Regards,

Gaurav
CyberLink Technical Support"

Quote: Manoird

Well a few things changed on you from your previous directx report. It looks like you may have rebooted or reapplied the latest 2701 patch. Now your files match mine where they were not before.

Sadly the change you indicated to be the deal breaker is not indicated in the report. I find it odd that extra options like that are not included in the report and will look closer later.

Also for some reason it almost looks like a portion of your registery was corrupt and is now fixed maybe dealing with your Game Port on the audio card. All the drivers were loading it seems, but the name was not present which is odd.

You reinstalled the video card drivers it seems.

I believe these new files from cyberlink may have also helped your situation.

Haha you know what Larry? It's so weird ive pretty much going back and forth with older video drivers and new pdvd updates and I still got skips and pauses in everything. So I've done all I can with this software and i think it's just by chance something happens or not. To let you know I played through five blurays yesterday with out mostly skips and the one that gave me a problem was Avatar. That movie is encoded at such a High bit rate in accordance to sound and picture. That I can maybe understand why it would once and awhile skip. I have the special extended edition blu ray and I for the most part get skips on the new scenes ! It was just one but who knows??? Lol. Idk what's the deal with this software. Blu ray has been out long enough to the point where it should be a standard with zero free problems in playback.

Sorry i wanted to make a nice chart, but didn't find the code fast enough for this forum.

now was
Display Devices Display Devices
Driver Strong Name: oem20.inf Driver Strong Name: oem26.inf
System Devices System Devices
Name: Creative Game Port Name:
DirectShow Filters DirectShow Filters
CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.2 CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.2129
CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.35 CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.3420
CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000 CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000.1913
CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.0000.2610 CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.0000.2229
CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.382 CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.3426
CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.0000.26 CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.0000.2229
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2518 Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2123

The gameport name change probably made no difference, but odd it changed.
The video driver is using the same files so probably made no difference.
The cyberlink files probably did make a difference for you!

Haha you know what Larry? It's so weird ive pretty much going back and forth with older video drivers and new pdvd updates and I still got skips and pauses in everything. So I've done all I can with this software and i think it's just by chance something happens or not. To let you know I played through five blurays yesterday with out mostly skips and the one that gave me a problem was Avatar. That movie is encoded at such a High bit rate in accordance to sound and picture. That I can maybe understand why it would once and awhile skip. I have the special extended edition blu ray and I for the most part get skips on the new scenes ! It was just one but who knows??? Lol. Idk what's the deal with this software. Blu ray has been out long enough to the point where it should be a standard with zero free problems in playback.

I know what you mean Manoird.

I see that PowerDVD 11 is now out and even got its own sub forum. I got some new hardware and plan to put items through the testing this weekend so i can report back my findings. It is so sad i have 2 complete home theatre setups now in order to prove a point. I guess you could say i now have a testing area so i no longer have to interrupt family time, but it also means i will spend less time with them. I am sure that will not go over well either.

I am going to give some feedback that I have not formatted or verified, but might give some insight.

No tests ran at 1080p 24 since my old tv did not support that. My new TV does support 1080p 24 so i should have tests on that this weekend.

No tests ran with bypass of AVR. I have some testing and i had done prior to this request and will provide what i learned from it.

I can make an ok blu ray experience by changing the HD audio bitstream to DTS/Dolby bitstream on the 266.58 driver. I see less problems this way and sometimes it is a near perfect playback at 720p 60hz. I suspect going to 2 channel hdmi audio directly to the TV will be the same, but i need to actually try it.

I located the beta driver that was recomended for the 460 and HD audio bitstreaming. Things were better, but once the HD audio bitstream was used it would not work again until i rebooted. I could force lpcm and dolby/dts bitstream and they would work, but the HD audio bitstream on a 2nd play attempt would not actually send audio information.

I also have ran a few tests with the 270.51 beta and had similar audio problems where i could play HD audio bitstreaming 1 time and the 2n play attempt it was broken.

here is a little chart i have started...
258.69_desktop_win7_winvista_64bit_english_beta NO GTX 460 SUPPORT!
1.0.10.1 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd not tested

258.96_desktop_win7_winvista_64bit_english_whql
1.0.15.0 hd audio driver (not seperate in add/remove, but seperate in remove nvidia list)
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd no HD audio at all, ever

260.63_desktop_win7_winvista_64bit_english_beta DIGITAL SIG WARNING
1.1.9.0 hd audio driver
lpcm not test
dts/dolby not tested
dts ma/dolby truehd video stutter, plays for 1 playback, next playback audio is off for HD untill reboot

260.89_desktop_win7_winvista_64bit_english_whql might be acceptable driver except it only works for 1 playback
1.1.9.0 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd plays for 1 playback, next playback audio is off for HD untill reboot

260.99_desktop_win7_winvista_64bit_english_whql
1.1.9.0 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd plays for 1 playback, next playback audio is off for HD untill reboot

266.35_desktop_win7_winvista_64bit_english_beta
1.1.13.1 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd plays for 3 playback (can't remember what i meant here might have to retest)

266.58_desktop_win7_winvista_64bit_english_whql
x.x.x.x hd audio driverte
lpcm not tested
dts/dolby seems to reduce the stuttering and made a few movies near perfect
dts ma/dolby truehd ocassional stuttering encountered, does work for more than 1 playback though

270.51_desktop_win7_winvista_64bit_english_beta
x.x.x.x hd audio driver
lpcm not tested
dts/dolby 3d blu ray improved playback and was near perfect.
dts ma/dolby truehd ocassional stuttering encountered, need to confirm but only 1 playback issue returned, 3d blu ray and hd audio bitstream played for a while, stuttered, audio dropped and never came back! Stopped movied, started movie, and audio returned.
These items were with extended monitor, AVR 1.3 high speed HDMI for HD audio - DVI video card to HDMI AVR, TV 1.4 high speed HDMI - Mini HDMI video card to HDMI TV!

258.96_desktop_win7_winvista_64bit_english_whql I had hoped mixing the better video with the better hd audio driver would work, but it was a failure so far!
1.1.13.1 hd audio driver (266.35_desktop_win7_winvista_64bit_english_beta)
lpcm not at all, ever
dts/dolby working so far
dts ma/dolby truehd no HD audio at all, ever

270.61-desktop-win7-winvista-64bit-english-whql VERY FEW TESTS COMPLETED STILL WORKING WITH
x.x.x.x hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd not tested

Quote: I know what you mean Manoird.

I see that PowerDVD 11 is now out and even got its own sub forum. I got some new hardware and plan to put items through the testing this weekend so i can report back my findings. It is so sad i have 2 complete home theatre setups now in order to prove a point. I guess you could say i now have a testing area so i no longer have to interrupt family time, but it also means i will spend less time with them. I am sure that will not go over well either.

I am going to give some feedback that I have not formatted or verified, but might give some insight.

No tests ran at 1080p 24 since my old tv did not support that. My new TV does support 1080p 24 so i should have tests on that this weekend.

No tests ran with bypass of AVR. I have some testing and i had done prior to this request and will provide what i learned from it.


Ya Larry! Well i broke down and purchased PD 11 and it needs a little bit of patching but video playback is still working fine. Let me know how you're tests turn out.

I can make an ok blu ray experience by changing the HD audio bitstream to DTS/Dolby bitstream on the 266.58 driver. I see less problems this way and sometimes it is a near perfect playback at 720p 60hz. I suspect going to 2 channel hdmi audio directly to the TV will be the same, but i need to actually try it.

I located the beta driver that was recomended for the 460 and HD audio bitstreaming. Things were better, but once the HD audio bitstream was used it would not work again until i rebooted. I could force lpcm and dolby/dts bitstream and they would work, but the HD audio bitstream on a 2nd play attempt would not actually send audio information.

I also have ran a few tests with the 270.51 beta and had similar audio problems where i could play HD audio bitstreaming 1 time and the 2n play attempt it was broken.

here is a little chart i have started...
258.69_desktop_win7_winvista_64bit_english_beta NO GTX 460 SUPPORT!
1.0.10.1 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd not tested

258.96_desktop_win7_winvista_64bit_english_whql
1.0.15.0 hd audio driver (not seperate in add/remove, but seperate in remove nvidia list)
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd no HD audio at all, ever

260.63_desktop_win7_winvista_64bit_english_beta DIGITAL SIG WARNING
1.1.9.0 hd audio driver
lpcm not test
dts/dolby not tested
dts ma/dolby truehd video stutter, plays for 1 playback, next playback audio is off for HD untill reboot

260.89_desktop_win7_winvista_64bit_english_whql might be acceptable driver except it only works for 1 playback
1.1.9.0 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd plays for 1 playback, next playback audio is off for HD untill reboot

260.99_desktop_win7_winvista_64bit_english_whql
1.1.9.0 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd plays for 1 playback, next playback audio is off for HD untill reboot

266.35_desktop_win7_winvista_64bit_english_beta
1.1.13.1 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd plays for 3 playback (can't remember what i meant here might have to retest)

266.58_desktop_win7_winvista_64bit_english_whql
x.x.x.x hd audio driverte
lpcm not tested
dts/dolby seems to reduce the stuttering and made a few movies near perfect
dts ma/dolby truehd ocassional stuttering encountered, does work for more than 1 playback though

270.51_desktop_win7_winvista_64bit_english_beta
x.x.x.x hd audio driver
lpcm not tested
dts/dolby 3d blu ray improved playback and was near perfect.
dts ma/dolby truehd ocassional stuttering encountered, need to confirm but only 1 playback issue returned, 3d blu ray and hd audio bitstream played for a while, stuttered, audio dropped and never came back! Stopped movied, started movie, and audio returned.
These items were with extended monitor, AVR 1.3 high speed HDMI for HD audio - DVI video card to HDMI AVR, TV 1.4 high speed HDMI - Mini HDMI video card to HDMI TV!

258.96_desktop_win7_winvista_64bit_english_whql I had hoped mixing the better video with the better hd audio driver would work, but it was a failure so far!
1.1.13.1 hd audio driver (266.35_desktop_win7_winvista_64bit_english_beta)
lpcm not at all, ever
dts/dolby working so far
dts ma/dolby truehd no HD audio at all, ever

270.61-desktop-win7-winvista-64bit-english-whql VERY FEW TESTS COMPLETED STILL WORKING WITH
x.x.x.x hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd not tested

270.61-desktop-win7-winvista-64bit-english-whql FEW TESTS COMPLETED STILL WORKING WITH
1.2.22.1 hd audio driver
lpcm not tested
dts/dolby not tested
dts ma/dolby truehd tested see below...

classic mode occassional stutter

cinema mode occassional stutter

windows 7 media center cinema mode occassional stutter

This is even with new 1.4 hdmi cables and hardware...
I need to generate new reports and finish the following tests:

1080P 24 on new tv, current tests were 1080p 60hz new tv.

direct connect to tv skipping avr even for audio.