My Blu-Ray and Blu-Ray 3D Log from BD & 3D Advisor. If I read the Log right it is telling me that my Video Connection Type : Digital (without HDCP) No. 3D Display : MEUSPTV10 No Check Item 3D Ready?
But my TV Mitsubishi WD-65835 and my Video Card Nvidia GeForce GT 435M are HDCP compliant. The Nvidia control panel tells me my HDCP connection to my TV and my Laptop are compliant and I get the green OK.
Thank you so much with this,
Daniel

Thank you,
Daniel

Hi,

I guess you use a Notebook so please make sure not to use Clone Mode while playback (this is not supported by HDCP design) you should use extended mode or the external display only mode.

BR
Michael Technical Support

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OK I hooked up my laptop too my TV and HDCP is good. Also I tried extended mode and external display. As soon as I try too play a Blu-Ray I lose my HDCP and I can not play Blu-ray. Also when my HDCP is good I try BD & 3D Advisor and that will not show a good HDCP while NVIDIA dose show I have a good HDCP.
I am using NVIDIA driver 266.58. Thank you,
Daniel

Hi,
can you please provide more info about your environment?

http://forum.cyberlink.com/forum/posts/list/13610.page

Br
Michael Technical Support

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My TV is Mitsubishi WD-65835. 1080P It is 1.3 HDMI that dose Checkerboard and it is HDCP ready.
TV software is V39++010.00
My Laptop is Dell XPS L701X
17.3 in HD+ WLED TL (1600x900)
Intel Core i5-560M 2.66GHz / up to SC 3.2GHz
6GB,DDR3,2 DIMM
640GB 7200 RPM SATA Hard Drive
64 Bit Operating system
Genuine Windows 7 Home Premium, 64bit, English
Tray Load Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD)
NVIDIA GeForce GT 435M 1GB graphics with Optimus
Driver Update 266.58
Power DVD 9.6 with 3D, Factory Install

I hope this is what your looking for.
All so My laptop hooks to my TV with HDMI cable.
I can play DVD but no Blu-ray and 3D Blu-ray. I also have my PowerDVD set to Checkerboard in the menu.

When I have good HDCP with my TV and Laptop. As soon as put a Blu-ray in to play and PowerDVD comes up I get the error code message 107 I losses HDCP. I hope tis might help.
Thank you,
Daniel Thank you,
Daniel

Hi,
please contact the CS team and provide them those information:

https://membership.cyberlink.com/prog/support/cs/customer-services.do

• SR no. of PowerDVD Dell 9.6/9.7
• DxDiag.txt
• BD advisor log
• Screenshot including error message (the error code message 107 I losses HDCP)
• BD title
• TV-brandon name and model no. (Mitsubishi WD-65835)
Technical Support

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