"PowerDVD 11 Known Problems"

http://forum.cyberlink.com/forum/posts/list/17138.page

"PowerDVD Patch"

http://forum.cyberlink.com/forum/posts/list/17444.page Windows 7 Ultimate 64 SP1 7601
CyberLink Power DVD 11.0.1620.51
Asus P5K3 MB
Intel E8400 Core Two Duo 3.0 Ghz
Asus Bluray Rom
Asus 24" Monitor
EVGA 01G-P3-1430 430 GT
Corsair Nova 32 GB SSD
WD Caviar Black 750GB HDD

It's already patched. And none of those problems look like mine.

Hi Camille,

please check this posting:
http://forum.cyberlink.com/forum/posts/list/16915.page

and help to provide as many info as possible. Your Problems sound like singel issue on your platform - so you maybe also consider to contact our Technical support team.

BR
Michael Technical Support

Werde Facebook Fan

I have this issue, too. I have a new retail version of PowerDVD 11 Ultra. I put in a BD (Fantastic Mr Fox). A pop up says "Loading Blue Ray" and then it begins to play. I get an eternal loop of 7 seconds of black screen, and this is called Chapter 1. I can skip to Chapter 2, but this is just 2 seconds of black screen. There is nothing else playable.

The disc is a retail disk and plays fine on my dedicated BD player through the TV.

My computer is a Dell Studio XPS 16 (processor i7 Q820, 8GB ram) with ATI mobility HD4670. I have all the latest drivers and windows patches and I have the PowerDVD patch, too.

DVDs play fine.

I'm annoyed because I bought this product specifically for Blue Ray. I could play DVDs before.

Any help much appreciated!

Hi,
please help to post all info asked in this thread:
http://forum.cyberlink.com/forum/posts/list/16915.page

thanks
Michael Technical Support

Werde Facebook Fan

OK - sorry its taken so long:

PowerDVD full Version: PowerDVD 11 Ultra with the 1719 patch installed
PowerDVD SR Number: DVD110510-11
PowerDVD TR Number (if shown): TR110524-018
Operating System (including x86 or x64 Bit Version): Win 7 X64
Do you use administrator or restricted user account? Admin
Is your PowerDVD a Retail product or bundles with HW? Retail
Used VGA: ATI Mobility Radeon HD 4670
Used VGA driver version: Catalyst 10.8, Version 8.692.1-100122a-094670C-Dell
Used Audio device: ATI High Definition Audio Device
Used Audio device driver version: 5.0.7000.9
The Audio setting in PowerDVD and in OS (default devices): (Current system setting) 2-speaker system
Used ODD drive (full model name and Firmware Version): HL-DT-ST DVDRWBD CA10N ATA Device, Firmware??
Used Display(s): Bulit in 16 inch 1080p
Which kind of display connection (HDMI/DisplayPort/VGA/DVI): Laptop built in
Whcih Display refresh rate do you use while Playback (24/25/50/60/120/...) ?Playback won't work?
Are you using single or dual monitor environment: Single
Are you using clone or extended mode (if use two display): One display only.
(3D only) Please provide detail info about 3D setting in PowerDVD: 2D only
What kind of Antivirus SW are you using: AVG
Which Internet Browser Software is installed: IE, Firefox and Chrome
Do you use virtual ODD (e.g Daemon Tools): No
The detailed issue description:

Insert BluRay disc and Cyberlink launches and says loading Blu Ray Disc. A message comes up saying that the Blu Ray doesn't support a mouse and I am offered the option of opening the Cyberlink control - which I accept. Then the window goes black and displays a blank loop of 7 seconds. I can move to "chapter 2" using the forward arrow, but that it 2 blank seconds. No matter what I di, I cannot make this work.

The disc is a full retail version of Fantastic Mr Fox and it plays just fine on my regular BluRay player.

Here is the output of DxDiag:
------------------
System Information
------------------
Time of this report: 6/7/2011, 13:04:34
Machine name: STUDIOXPS
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio XPS 1645
BIOS: Ver 1.00 BIOS A13 PARTTBL
Processor: Intel(R) Core(TM) i7 CPU Q 820 @ 1.73GHz (8 CPUs), ~1.7GHz
Memory: 8192MB RAM
Available OS Memory: 8180MB RAM
Page File: 2605MB used, 13753MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: The file atiu9p64 aticfx64 atiu9pag aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 4670
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x948
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9488&SUBSYS_02FE1028&REV_00
Display Memory: 4082 MB
Dedicated Memory: 1014 MB
Shared Memory: 3067 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5448
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Internal
Driver Name: atiu9p64 aticfx64 atiu9pag aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver File Version: ()
Driver Version: 8.692.1.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-D7C8-11CF-5364-FF22A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9488
SubSys ID: 0x02FE1028
Revision ID: 0x0000
Driver Strong Name: oem15.inf:ATI.Mfg.NTamd64.6.0:ati2mtag_M9x:8.692.1.0:pci\ven_1002&dev_9488&subsys_02fe1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_102802FE&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/20/2010 21:10:00, 505856 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone Array (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
Date and Size: 1/20/2010 21:10:00, 505856 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Rec. Playback (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
Date and Size: 1/20/2010 21:10:00, 505856 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone / Line In (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6267.0000 (English)
Driver Attributes: Final Retail
Date and Size: 1/20/2010 21:10:00, 505856 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Device Name: Microsoft eHome Infrared Transceiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 3/25/2011 04:29:26, 343040 bytes
| Driver: usbd.sys, 3/25/2011 04:28:59, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 3/25/2011 04:29:26, 343040 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/14/2009 00:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ Microsoft eHome Remote Control Keyboard keys
| Matching Device ID: hid\irdevicev2&col05
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 11:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ Microsoft eHome MCIR Keyboard
| Matching Device ID: hid\irdevicev2&col06
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 11:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ Microsoft eHome MCIR 109 Keyboard
| Matching Device ID: hid\irdevicev2&col07
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 11:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 00:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ Dell Touchpad
| Matching Device ID: *pnp0f13
| Upper Filters: SynTP
| Service: i8042prt
| Driver: SynTP.sys, 8/24/2009 04:20:22, 285744 bytes
| Driver: SynTPAPI.dll, 8/24/2009 04:17:04, 204584 bytes
| Driver: SynCOM.dll, 8/24/2009 04:16:56, 395048 bytes
| Driver: SynCtrl.dll, 8/24/2009 04:16:58, 261928 bytes
| Driver: SynTPRes.dll, 8/24/2009 04:17:18, 7998248 bytes
| Driver: SynTPCpl.dll, 8/24/2009 04:17:08, 1539368 bytes
| Driver: SynCntxt.rtf, 8/24/2009 04:07:54, 1069078 bytes
| Driver: SynZMetr.exe, 8/24/2009 04:16:54, 247080 bytes
| Driver: SynMood.exe, 8/24/2009 04:16:50, 238888 bytes
| Driver: SynTPEnh.exe, 8/24/2009 04:16:52, 1822504 bytes
| Driver: SynTPCOM.dll, 8/24/2009 04:17:06, 120104 bytes
| Driver: Tutorial.exe, 8/24/2009 04:16:56, 337192 bytes
| Driver: InstNT.exe, 8/24/2009 04:16:48, 149800 bytes
| Driver: SynISDLL.dll, 8/24/2009 04:17:02, 197928 bytes
| Driver: SynUnst.ini, 8/27/2009 09:50:28, 827669 bytes
| Driver: SynChiralRotate.mpg, 9/17/2008 06:13:08, 382277 bytes
| Driver: SynFlick.mpg, 9/3/2008 04:27:28, 737975 bytes
| Driver: SynPinch.mpg, 9/3/2008 04:27:28, 286463 bytes
| Driver: SynMomentum.mpg, 9/3/2008 04:27:28, 246230 bytes
| Driver: SynLinearVHScroll.mpg, 9/3/2008 04:27:28, 929103 bytes
| Driver: SynChiralVHScroll.mpg, 9/3/2008 04:27:28, 1620778 bytes
| Driver: SynTwoFingerVHScroll.mpg, 3/16/2009 02:44:00, 746464 bytes
| Driver: SynPivotRotate_ChiralRotate.mpg, 4/9/2009 10:04:14, 1142810 bytes
| Driver: SynThreeFingerFlick.mpg, 3/16/2009 02:44:00, 633621 bytes
| Driver: SynThreeFingersDown.mpg, 3/16/2009 02:44:00, 215907 bytes
| Driver: SynTPHelper.exe, 8/24/2009 04:16:54, 121128 bytes
| Driver: DellTpad.exe, 8/24/2009 04:17:16, 17531688 bytes
| Driver: SynCOM.dll, 8/24/2009 04:16:58, 169256 bytes
| Driver: SynCtrl.dll, 8/24/2009 04:17:00, 206120 bytes
| Driver: SynTPCOM.dll, 8/24/2009 04:17:06, 107816 bytes
| Driver: i8042prt.sys, 7/14/2009 00:19:57, 105472 bytes
| Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes
| Driver: SynTPCo4.dll, 8/24/2009 04:17:04, 147752 bytes
| Driver: WdfCoInstaller01009.dll, 8/7/2009 02:49:36, 1721576 bytes
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 01:00:20, 31232 bytes
| Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 14:33:57, 63360 bytes
| Driver: sermouse.sys, 7/14/2009 01:00:20, 26624 bytes
| Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 364.1 GB
Total Space: 461.9 GB
File System: NTFS
Model: ST9500420ASG ATA Device

Drive: D:
Model: HL-DT-ST DVDRWBD CA10N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 10:19:21, 147456 bytes

--------------
System Devices
--------------
Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00000000&REV_11\3&11583659&0&41
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_02FE1028&REV_05\3&11583659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_3B2F&SUBSYS_02FE1028&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:44, 31104 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 02:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 02:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 14:32:46, 155520 bytes

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_02FE1028&REV_A5\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

Name: Intel(R) processor Integrated Memory Controller Channel 0 Control Registers - 2CA0
Device ID: PCI\VEN_8086&DEV_2CA0&SUBSYS_80868086&REV_04\3&4F11E61&0&20
Driver: n/a

Name: Intel(R) processor System Management Registers - D155
Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00000000&REV_11\3&11583659&0&40
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_02FE1028&REV_05\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

Name: Intel(R) PM55 Express Chipset LPC Interface Controller - 3B03
Device ID: PCI\VEN_8086&DEV_3B03&SUBSYS_02FE1028&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 02:48:27, 15424 bytes

Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02FE1028&REV_10\4&19609DF9&0&00E5
Driver: C:\Windows\system32\DRIVERS\k57nd60a.sys, 12.04.0000.0003 (English), 11/20/2009 07:25:42, 321064 bytes

Name: Intel(R) processor Integrated Memory Controller Test Registers - 2C9C
Device ID: PCI\VEN_8086&DEV_2C9C&SUBSYS_80868086&REV_04\3&4F11E61&0&1C
Driver: n/a

Name: Intel(R) QuickPath Interconnect - D151
Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&11583659&0&81
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Thermal Control Registers - 2CAB
Device ID: PCI\VEN_8086&DEV_2CAB&SUBSYS_80868086&REV_04\3&4F11E61&0&2B
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_02FE1028&REV_05\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

Name: Ricoh PCIe xD-Picture Card Controller
Device ID: PCI\VEN_1180&DEV_E852&SUBSYS_02FE1028&REV_01\4&9C93D99&0&02E4
Driver: C:\Windows\system32\DRIVERS\rixdpe64.sys, 6.10.0001.0006 (Japanese), 7/4/2009 12:27:02, 55808 bytes
Driver: C:\Windows\system32\rixdicon.dll, 1.00.0001.0001 (Japanese), 7/25/2007 05:48:58, 172032 bytes

Name: Intel(R) processor Integrated Memory Controller Target Address Decoder - 2C99
Device ID: PCI\VEN_8086&DEV_2C99&SUBSYS_80868086&REV_04\3&4F11E61&0&19
Driver: n/a

Name: Intel(R) QuickPath Interconnect - D150
Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00000000&REV_11\3&11583659&0&80
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Rank Registers - 2CAA
Device ID: PCI\VEN_8086&DEV_2CAA&SUBSYS_80868086&REV_04\3&4F11E61&0&2A
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_02FE1028&REV_05\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_E832&SUBSYS_02FE1028&REV_01\4&9C93D99&0&03E4
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 11:44:56, 229888 bytes

Name: Intel(R) processor Integrated Memory Controller - 2C98
Device ID: PCI\VEN_8086&DEV_2C98&SUBSYS_80868086&REV_04\3&4F11E61&0&18
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Address Registers - 2CA9
Device ID: PCI\VEN_8086&DEV_2CA9&SUBSYS_80868086&REV_04\3&4F11E61&0&29
Driver: n/a

Name: Intel(R) processor PCI Express Root Port 1 - D138
Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_00008086&REV_11\3&11583659&0&18
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_02FE1028&REV_05\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 14:33:48, 184704 bytes

Name: Ricoh PCIe SD/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_02FE1028&REV_01\4&9C93D99&0&00E4
Driver: C:\Windows\system32\DRIVERS\risdpe64.sys, 6.10.0002.0008 (Japanese), 7/1/2009 11:31:58, 80896 bytes
Driver: C:\Windows\system32\RiSDIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 11:24:38, 196608 bytes
Driver: C:\Windows\system32\RiMMCIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 11:24:16, 188416 bytes

Name: Intel(R) QPI Physical 0 - 2C91
Device ID: PCI\VEN_8086&DEV_2C91&SUBSYS_80868086&REV_04\3&4F11E61&0&11
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 1 Control Registers - 2CA8
Device ID: PCI\VEN_8086&DEV_2CA8&SUBSYS_80868086&REV_04\3&4F11E61&0&28
Driver: n/a

Name: Intel(R) processor DMI - D132
Device ID: PCI\VEN_8086&DEV_D132&SUBSYS_02FE1028&REV_11\3&11583659&0&00
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_02FE1028&REV_05\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

Name: Ricoh PCIe Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_E230&SUBSYS_02FE1028&REV_01\4&9C93D99&0&01E4
Driver: C:\Windows\system32\snymsico.dll, 1.00.0000.9120 (English), 9/3/2004 20:00:00, 90112 bytes
Driver: C:\Windows\system32\DRIVERS\rimspe64.sys, 6.10.0002.0003 (Japanese), 7/2/2009 01:54:52, 60416 bytes

Name: Intel(R) QPI Link - 2C90
Device ID: PCI\VEN_8086&DEV_2C90&SUBSYS_80868086&REV_04\3&4F11E61&0&10
Driver: n/a

Name: Intel(R) processor Integrated Memory Controller Channel 0 Thermal Control Registers - 2CA3
Device ID: PCI\VEN_8086&DEV_2CA3&SUBSYS_80868086&REV_04\3&4F11E61&0&23
Driver: n/a

Name: Intel(R) processor Miscellaneous Registers - D158
Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&11583659&0&43
Driver: n/a

Name: Intel(R) WiFi Link 5300 AGN
Device ID: PCI\VEN_8086&DEV_4235&SUBSYS_11218086&REV_00\4&1D72EBC3&0&00E1
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_02FE1028&REV_05\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/25/2011 04:29:26, 343040 bytes

Name: Intel(R) QuickPath Architecture System Address Decoder - 2C81
Device ID: PCI\VEN_8086&DEV_2C81&SUBSYS_80868086&REV_04\3&4F11E61&0&01
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_02FE1028&REV_00\4&36714C63&0&0118
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 11:43:43, 122368 bytes

Name: Intel(R) processor Integrated Memory Controller Channel 0 Rank Registers - 2CA2
Device ID: PCI\VEN_8086&DEV_2CA2&SUBSYS_80868086&REV_04\3&4F11E61&0&22
Driver: n/a

Name: Intel(R) processor System Control and Status Registers - D157
Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00000000&REV_11\3&11583659&0&42
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_02FE1028&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 11:43:43, 122368 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_02FE1028&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) QuickPath Architecture Generic Non-Core Registers - 2C52
Device ID: PCI\VEN_8086&DEV_2C52&SUBSYS_80868086&REV_04\3&4F11E61&0&00
Driver: n/a

Name: ATI Mobility Radeon HD 4670
Device ID: PCI\VEN_1002&DEV_9488&SUBSYS_02FE1028&REV_00\4&36714C63&0&0018
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0994 (English), 1/22/2010 02:13:24, 6233088 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 1/22/2010 01:09:30, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6091 (English), 1/22/2010 01:07:56, 161280 bytes
Driver: C:\Windows\system32\atiumd64.dll, 8.14.0010.0723 (English), 1/22/2010 01:33:40, 4668928 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0244 (English), 1/22/2010 01:27:18, 2617856 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0022 (English), 1/22/2010 01:59:48, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 11/18/2009 03:11:56, 197624 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 1/22/2010 01:09:08, 53248 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 1/22/2010 01:09:08, 53248 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1053 (English), 1/22/2010 01:08:34, 316928 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 1/22/2010 01:24:56, 409184 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 1/22/2010 01:59:00, 12288 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1048 (English), 1/22/2010 02:01:12, 202752 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1048 (English), 1/22/2010 02:01:48, 450048 bytes
Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2561 (English), 1/22/2010 01:59:28, 421376 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 1/22/2010 01:58:56, 59392 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3674.16259 (English), 1/22/2010 02:01:58, 446464 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.9262 (English), 1/22/2010 02:00:24, 17567744 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.0519 (English), 1/22/2010 01:20:04, 4748288 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.0519 (English), 1/22/2010 01:20:28, 43008 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.0519 (English), 1/22/2010 01:20:16, 39936 bytes
Driver: C:\Windows\system32\atipblag.dat, 10/26/2009 07:06:08, 1035 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6091 (English), 1/22/2010 01:07:10, 28160 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6091 (English), 1/22/2010 01:07:26, 35840 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6091 (English), 1/22/2010 01:08:14, 14848 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6091 (English), 1/22/2010 01:08:04, 16896 bytes
Driver: C:\Windows\system32\atitmp64.dll, 6.14.0011.0021 (English), 1/22/2010 01:06:44, 26112 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 10:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0252 (English), 1/22/2010 01:48:14, 3671040 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 8.14.0010.0723 (English), 1/22/2010 01:39:28, 3602432 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0244 (English), 1/22/2010 01:21:18, 2913280 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 1/22/2010 01:09:02, 52224 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 1/22/2010 01:09:02, 52224 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1053 (English), 1/22/2010 01:08:26, 229376 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 1/22/2010 01:20:56, 409184 bytes
Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2561 (English), 1/22/2010 01:59:20, 356352 bytes
Driver: C:\Windows\SysWOW64\Oemdspif.dll, 6.15.0006.0006 (English), 1/22/2010 01:59:06, 274432 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 1/22/2010 01:58:50, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.9262 (English), 1/22/2010 01:42:46, 13388288 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0252 (English), 1/22/2010 01:56:04, 3060224 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.0519 (English), 1/22/2010 01:19:06, 3641344 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.0519 (English), 1/22/2010 01:20:26, 53248 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.0519 (English), 1/22/2010 01:20:14, 53248 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 10/26/2009 07:06:08, 1035 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6091 (English), 1/22/2010 01:07:04, 20480 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6091 (English), 1/22/2010 01:07:18, 27136 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6091 (English), 1/22/2010 01:08:00, 15360 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6091 (English), 1/22/2010 01:08:10, 12800 bytes
Driver: C:\Windows\atiogl.xml, 11/19/2009 16:52:14, 19462 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/3/2009 09:52:08, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/18/2009 06:55:24, 332288 bytes
Driver: C:\Windows\system32\DRIVERS\atipmdag.sys, 8.01.0001.0994 (English), 1/22/2010 02:13:24, 6233088 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6091 (English), 1/22/2010 01:08:10, 12800 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.0008 (English), 1/22/2010 01:47:48, 434176 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.0008 (English), 1/22/2010 01:48:26, 400384 bytes
Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 1/22/2010 01:29:36, 55296 bytes
Driver: C:\Windows\system32\Difxapi.dll, 2.01.0000.0000 (English), 7/14/2009 02:40:30, 504320 bytes

Name: Intel(R) processor Integrated Memory Controller Channel 0 Address Registers - 2CA1
Device ID: PCI\VEN_8086&DEV_2CA1&SUBSYS_80868086&REV_04\3&4F11E61&0&21
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Microphone Array (IDT High Defi,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone / Line In (IDT High ,0x00200000,0,0,qcap.dll,6.06.7601.17514
Rec. Playback (IDT High Definit,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
,0x00000000,0,0,,
MicIn2,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
MuxedIn,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
,0x00000000,0,0,,
Speaker1,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers / Headphones (IDT High,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers / Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

And here is BD-3D Advisor output (Don't know how to post as attachment...):

Check Item BD Ready? Info
CPU : Intel(R) Core(TM) i7 CPU Q 820 @ 1.73GHz Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM) i7 CPU Q 820 @
__dwItemID=1002__ : dwLibClockRate = 1729
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=30, dwLibStepping=5
__dwItemID=1004__ : dwLibNumPhysicalProc = 8, dwLibNumCorePerPackage=8, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 8, dwLibTotalLogicals=16
__dwItemID=1006__ : szWMIName=Intel(R) Core(TM) i7 CPU Q 820 @ 1.73GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=1734
__dwItemID=1009__ : bBatteryExist=1
__dwItemID=1010__ : szGuess=i7
GPU (Hardware acceleration) : ATI Mobility Radeon HD 4670 Yes
System Memory : 4096 MB Yes
Operating System : Windows 7 Service Pack 1 Yes
Operating System : Windows 7 Service Pack 1 Yes
Graphics Card : ATI Mobility Radeon HD 4670 Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI display adapter (0x948
Graphics card video memory : 1024 MB
Graphics Card Driver : 8.692.1.0 Yes
__dwItemID=1501__ : 2D Driver=8.692.1.0
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
__dwItemID=1601__ : Driver 0:
__dwItemID=1602__ : [D:] HL-DT-ST DVDRWBD CA10N
__dwItemID=1603__ : eHCMDrvType=0x00046fc7
__dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=0
Blu-ray Disc Drive : [D:] HL-DT-ST DVDRWBD CA10N Yes
Disc Drive : [D:] HL-DT-ST DVDRWBD CA10N Yes
Software Player : PowerDVD 11 Yes
Video Connection Type : Internal connection Yes
Player Capability for Bonus View : Yes Yes
Player Capability for BD Live : Yes Yes
Hardware Dual-Video Decoding Capability for H.264 : 1080p+480i Upgrade More Info
Hardware Dual-Video Decoding Capability for MPEG-2 : 1080p+480i Upgrade More Info
Hardware Dual-Video Decoding Capability for VC-1 : 1080p+480i Upgrade More Info
Network Capability : Yes Yes
Program version : 2.0.3928.0
System language : 0809 ENG English English
Time : Tue Jun 07 13:25:04 2011
Computer : Notebook
System Name : STUDIOXPS

Hi,

thanks for the DXDIAG - can you please add it as attachement. The attachment option is visible when you press the "postreply" button. Thanks!

please try to find a WHQL VGA driver for your system - the current driver is not WHQL so it can be the root cause for your issue.

Br
Michael Technical Support

Werde Facebook Fan

OK, Here is DXDiag as attachment.

I have understood from both Dell and ATI that I need to stick to the OEM (ie DELL) bespoke video drivers. I have the latest version of these available from Dell. Not sure what WHQL is...?

This machine came with a Dell bespoke version of PowerDVD for Blu-ray. Presumably Dell supplied it because the computer is able to play bluray?! However, it never worked (same symptoms as I'm now reporting) and so I upgraded to the full retail Ultra version. That doesn't work either.

Tim

Windows Hardware Quality Labs testing or WHQL

OK, so I found ATI 8.712 drivers with mobility support for my card here using the rar archive dated 3/25/10. These are reported to be WHQL compliant.

In Device Manager, I try to update the device driver by selecting the folder containing the uncompressed files from this archive. I'm told that the current drivers are the most up to date and these new drivers don't install. I guess the Dell timestamp is more recent even though the drivers are older. I can't see a way to force windows to install the 8.712 drivers.

I tried to uninstall the old drivers first, but this caused the display to disappear from the device manager altogether. Windows started using a standard VGA driver in an 800x600 window and I couldn't change this. After a brief panic, the only thing I could think of was to download the old drivers package again from Dell.

How can I force Windows 7 to use the updated drivers that I have downloaded? Will this then fix my problem?

Thanks,

Tim.

Fixed!

I tried again to delete the Dell drivers in device manager. This time I checked the box to delete the files from this machine as part of the uninstall. The machine then switched to a basic VGA driver again. Then I rebooted. On startup, the Radeon card was installed and Windows found and downloaded new drivers (8.762, Catalyst 10. directly from ATI. Following a second reboot, my Blu-Ray just worked!

I suppose I'm not really happy that its taken so much trouble to get a machine to work that was sold as a Blu-Ray machine. Given the fix, I would say that Dell is at fault here - the drivers they supplied don't work and these are still the drivers they make available on their support pages. Moreover, something about them stops more recent ATI drivers, ones that would work, from installing. Simply deleting them allowed Windows to find the right drivers and fix the problem.

Thanks for your help here!

PowerDVD 11 Trial keeps crashing when I click on the settings icon, when I click on the PowerDVD logo on the top left of the window after PowerDVD loads (that should give the "About" info), or when I try and watch a YouTube video in the program.

PowerDVD 11 Trial Version
PowerDVD SR Number: Don't Know
PowerDVD TR Number: Don't Know.
Operating System (including x86 or x64 Bit Version): Windows 7 64-bit
Do you use administrator or restricted user account?: Administrator
Is your PowerDVD a Retail product or bundles with HW?: Retail Trial
Used VGA: PowerColor Radeon HD 4870 1GB
Used VGA driver version: Catalyst 11.6
Used Audio device: Asus Xonar D1
Used Audio device driver version: 7.12.8.1792
The Audio setting in PowerDVD and in OS: Default Device
Used ODD drive: TSSTcorp CDDVD SH-S223Q (Description from Device Manager)
Used Display(s): Samsung SyncMaster 245BW
Which kind of display connection (HDMI/DisplayPort/VGA/DVI): DVI
Whcih Display refresh rate do you use while Playback (24/25/50/60/120/...): 60Hz
Are you using single or dual monitor environment: Single Monitor
Are you using clone or extended mode (if use two display): No
(3D only) Please provide detail info about 3D setting in PowerDVD: N/A
What kind of Antivirus SW are you using: Comodo Internet Security
Which Internet Browser Software is installed: Internet Explorer, Firefox, Chrome, Opera
Do you use virtual ODD (e.g Daemon Tools): No
The detailed issue description: Described above.