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The beta - testers
1Nina
Senior Contributor Location: Norway, 50km southwest of Oslo Joined: Oct 08, 2008 04:12 Messages: 1070 Offline
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As members surely have noticed, there are some issues in PD9 you come across, and you
get the reply; "it was reported during beta testing".

At the risk of putting my foot in it; who actually were the "top 10" testers?
Many of us gave our entire summer holiday to testing but not at all getting close to be on
the top-10 list. The most hardworking testers really worked at it, and I think maybe
people should know that. I seem to remember it was said in an initial mail that such a list
would be published, that some would get small gifts and the top 3 (5?) software of choice.
Has this been carried out ?

During beta testing, I had to reinstall OS- and eventually buy a new computer, so I have not
been able to save all my stuff and e-mails from last spring/summer.
Does somebody have the initial mail, and correct me if I'm wrong?

Nina

Just something.
https://www.petitpoisvideo.com
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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You speak the truth. I have no doubt the list will be forthcoming, but why it has taken so long, I just don't know. It is a fact that many of us took time during the good Summer weather to stay inside and test-test-test. My enthusiasm for beta-testing has waned, as many of our complaints were not addressed, and even the most fundamental issues were not even commented on. Example, why is there no duration button for transitions? If it can't be done, simply explain, briefly, why not? It's being in the dark that is so aggravating as we were part of a team. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Dickflyfisherman [Avatar]
Senior Member Joined: May 29, 2008 09:34 Messages: 197 Offline
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I am not a tester but did programming long ago with lotus, the problem with this company is that they come up with a great idea then are in too big a hurry to get it on the market and cash in

programmers too often BS the money guys with how difficult any tasks are
Bubba in TX
Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline
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Nina,

If I remember right there were 55 or 58 total testers. Sometimes I wish the tester forum was still up so we could go back in and look at it every now and then. But I guess that would really defeat its purpose now.

Either way, those that were in it know who were the active contributors. (including you as one of those) Some more, some less. Some could spend an enormous amount of time on it and some couldn't.

I would like just to see a lit of beta testers by location. Of course you and I know a bunch of those already.

This message was edited 1 time. Last update was at Feb 27. 2011 13:12

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All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
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Unfortunately many have left this forum due to lack of interest and feedback. Some of the beta input was probably not taken seriously. And yes, many features and improvements suggested have not been addressed. I wonder if that may be the reason why so many newbies are having difficulties. With PD9-64 bit one's PC has to be packed with power or it just doesn't fly very well. Win 10, i7
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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The need for such power is a contradiction when you take into account the PD plugin PhotoNow, which, although handy for a very minor fix, or crop, is really beyond inadequate. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Dickflyfisherman [Avatar]
Senior Member Joined: May 29, 2008 09:34 Messages: 197 Offline
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It would be magnificant if the beta testers could devote their time to the features (Nina comes to mind) of the program sadly they spend most of thier time defending its flaws and quirks
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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I'm not sure I have seen a lot of Beta-team love for the program as it is now, so could you be more precise, because you just don't seem to add very much with that post. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
1Nina
Senior Contributor Location: Norway, 50km southwest of Oslo Joined: Oct 08, 2008 04:12 Messages: 1070 Offline
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Like Barry, I am not sure what you mean,
bust since my name is mentioned,
is there something you want me to provide?

Just something.
https://www.petitpoisvideo.com
Peter Ozpeter [Avatar]
Contributor Joined: Aug 10, 2008 20:51 Messages: 336 Offline
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When I was an Adobe beta tester you weren't supposed ever to say that you were or had been.

Oops, I just broke the rule.

I guess that doesn't apply with Cyberlink.

It's been some months since I did any video editing with any program (due to various circumstances unrelated to video), so I'm not really much help to people at present.
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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No video editing for several months, due to various circumstances? Were you in prison? HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Cranston
Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline
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Hi Dickflyfisherman,

Just chiming in to agree with Barry. I haven't seen where any of the group of PD9 beta testers have jumped in here to defend CL for not fixing things that were reported and confirmed during beta testing. As a mater of fact, it's only a very very small percentage of those members that were beta testers, that even now also participate in this PD9 forum.

There are some things, owing to PD9's new design, that do require users to change their usual work flow a bit. One can debate if some of these design features are a step forward or not. And I guess one could say that embracing a willingness to adapt, is tantamount to defending CL.
Still, in my opinion, some of the new design elements are a bad design that weren't fully thought out or tweaked. And bugs are bugs.
But again, I can't say I've seen incidents here where as you said... "beta testers sadly spend most of their time defending its flaws and quirks"

You are obviously not happy with PD9 and Cyberlink support. You've made that abundantly clear over and over. But is it fair, out of frustration, to take it out on beta testers and fellow members who are never invited into the CL board room, and who have little to no influence on how CL chooses to attempt to carve out and manitain their share of this competive home video editing market?

I don't mind a little ranting, or members expressing dis-satisfaction. We all do it. But when it comes to pointing blame, I respectfully suggest that you turn your finger around and point it at CL, and not your fellow members.

This message was edited 2 times. Last update was at Feb 27. 2011 20:07

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CubbyHouseFilms
Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline
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Hi All

I agree with MOST of you.

Nina, I was on the beta testers list - however due to a pre-arranged trip to Europe I was unable to partake fully.

But I did sign the 'confidentiality agreement' and have received some PMs from unhappy beta testers in relation to the 'bugs' and 'issues' raised with CL that were ignored.

As for the email pertaining to the top 'testers' I too remember this - but I regularly 'clean' out my hotmail account and cannot find the email.

Barry, HDedit, Bubba and Cranston, well said, I couldn't agree more

I have been known to whine and occasionally rant about the problems with PD9 (probably why I've lost a star from my 'karma' rating) but I do believe the product could be the best 'bang for bucks' on the market ONLY if CL would 'fix' all the problems the hardworking beta testers reported.

Happing editing

Best Regards

Neil
CubbyHouseFilms

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All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
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If a forum member feels that his contributions are being put down he has the option to ignore the thread. In the same manner, if a member has an issue with either the vendor or a specific thread he has the option to rant and forward negative commentary. It is up to all of us to decide if we care to return the favour. The vendor I believe realizes that this will happen and if the issue is important enough to them then they can take appropriate action. That is the whole point in having an open forum and why there is always the need for a group of moderators to control "traffic". Win 10, i7
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
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One final point, the test is long over, so we are former beta-testers, with no connections to CL tech support, and so what would Dick have us focus on, and why?
At this point, perhaps it would be best to lock this thread and go onto something more productive.
All in favour, say AYE.

This message was edited 1 time. Last update was at Feb 27. 2011 22:12

HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Dickflyfisherman [Avatar]
Senior Member Joined: May 29, 2008 09:34 Messages: 197 Offline
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Nina.......A while back you posted a very unique and "awesome" project that you had developed with PD9 (I think) that is what I mean, I commented on it because it stood out as an example of what should be posted here rather than defending the programs flaws and quirks, thereby defending the creators. It is particularly maddening when quite a number of customers could not even download the PAID FOR software, me included
Cranston
Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline
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Aye. Click here PDtoots for a collection of PowerDirector Tutorials and Tips
1Nina
Senior Contributor Location: Norway, 50km southwest of Oslo Joined: Oct 08, 2008 04:12 Messages: 1070 Offline
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All you guys; hi !

As a token of appreciation for your inputs and thoughts,
I changed my avatar to a more suitable one for the present state
of season and weather up here with me!
I'm sure spring will come again - some day.

When starting this thread, I really just had a question about the
"top-10 list" etc. of our beta-team. When you all join in - and the
thread wanders a bit, I don't think it matters at all (as long as we don't
get stuck in the wilderness....)
Actually, I wonder if not this forum every now and then needs
conversations - more so than bombastic statements.

Barry seems confident that "the list" will be published at some point,
and that "gifts promised" will be carried out, so I put my trust in him.

And Dick, thanks for clearifying.
I will consider posting links to examples of the more positive outcome
of PD9's possibilities.

Friends: have a nice day!
Just something.
https://www.petitpoisvideo.com
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Nina,
While I know who has been listed in the top 10, I don't think it's my role to publish it here on this forum. If the beta forum was still up, that should have been the location to post the information.

I'll pass on your concerns to CyberLink, who made the selection.

Thanks

Dafydd
Dickflyfisherman [Avatar]
Senior Member Joined: May 29, 2008 09:34 Messages: 197 Offline
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Cranston and all, I have the greatest respect for the members of the forum, my issue is solely with the lack of customer service on CBs part, I think their customer service expense is to pay one part time guy in, who knows where, minimum wage and he must answer 180 customers issues per hour or he will be terminated.

Let me suggest that Mrs Chang's name be changed to Mr's Ka-ching (cash register cycling) Again I browse and learn here occasionally, there are some brilliant and talented folks here who obviously have tons more patience than I have

again thanks all for the help

does CB headquarters ever even thank you for all your time
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