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I guess I’ll infer from the total lack of PDM response for over a week to a simple request to show how this newly refined and simplified PD15 snapshot feature is capable of creating high resolution timeline content snapshots means the PD product team realizes that more work is required to support previous snapshot capability and the released PD15 refined snapshot approach was a coding flop from a user functionality perspective. A sincere thank you, once again, for a well thought out refined improvement, implementation and full functionality evaluation through QA. Maybe with any luck CL can release a patch with a functional refined snapshot feature.
With forum support like that to a simple request, I too see my small voluntary contributions dwindling, I’ll check back again in several months when maybe some of the many release and longtime bugs might be corrected.
Jeff
I guess I’ll infer from the total lack of PDM response for over a week to a simple request to show how this newly refined and simplified PD15 snapshot feature is capable of creating high resolution timeline content snapshots means the PD product team realizes that more work is required to support previous snapshot capability and the released PD15 refined snapshot approach was a coding flop from a user functionality perspective. A sincere thank you, once again, for a well thought out refined improvement, implementation and full functionality evaluation through QA. Maybe with any luck CL can release a patch with a functional refined snapshot feature.
With forum support like that to a simple request, I too see my small voluntary contributions dwindling, I’ll check back again in several months when maybe some of the many release and longtime bugs might be corrected.
Jeff
Hi Jeff,
We apologize for the delay, just a miscommunication on our team here.
We actually disscovered that there was also a misunderstanding in the email content that was copied in this thread, which was written by a non native speaker.
Currently in PowerDirector 15, 4K snapshots can only* be achieved when the video file is in the media library. The feature was removed because of the reason noted in the email:
"in previous version, the snapshots taken from timeline “track 1” only will be the same as the source original resolution. It confused users that the snapshots taken in timeline track 1 and other tracks are different."
* The fact that 4K snapshots are still available in Freeze Frame is a "bug" (it wasn't changed as well). RD and PM are currently discussing revisiting this feature because of this discussion.
Cheers
PowerDirector Moderator
This message was edited 1 time. Last update was at Jan 10. 2017 19:45
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