The only requirement for PhD is that you have a Core i-series CPU and your i5-6600K is well above the minimum. I see several crashes of both PhD and the App Manager and I suggest you try uninstalling PhD, then run the tests as shown in this post, then try reinstalling it.

Quote The only requirement for PhD is that you have a Core i-series CPU and your i5-6600K is well above the minimum. I see several crashes of both PhD and the App Manager and I suggest you try uninstalling PhD, then run the tests as shown in this post, then try reinstalling it.

Thanks for your advice.
I did the tests as you suggested but with the same result!
I will release a ticket to CL

Quote


Thanks for your advice.
I did the tests as you suggested but with the same result!
I will release a ticket to CL

I have the same issue. I turned in a ticket 2 days ago, no reply. How long does it take for a ticket to be answered?

It typically takes a few days and they don't work on weekends, so if you don't hear back by tomorrow you'll have to wait until Mon

Quote When I start PD (365) I get a message that there is a new Module available "downloading ............."
Nothing happens and PD freezes.
Is my proc. to old ?

DxDiag.txt encluded

The problem are the Ai modules in Photo Director 365

Hello,

I got word from CyberLink that the module download issue for some users should now be fixed. Can you try again?

Cheers
PhotoDirector Moderator

Yes I got a quick response from CL, i will try the proposed solution later today

After renaming the folder "365" in "365_" in "c:\ProgramData\CyberLink\PhotoDirector", as suggested by CL, I could download the missing modules!