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Audio Ducking don't work after today's update
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I launched the application today and installed some updates. Unfortunately, the Audio Ducking feature is not loading. It worked perfectly yesterday. I use that with every single clip. Any ideas?
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16. 2011 13:04 Messages: 8220 Online
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I see the same problem when trying to access the tool from the right-click pop-up menu, so the best thing to do is to submit a ticket to CL tech support so they can verify the issue and have engineering fix it.

If you're lucky, they'll relaese a hotfix through the forum moderator that will restore the functionality. That's a lot quicker than waiting for the next regular update.

You can reach them here.

This message was edited 1 time. Last update was at Mar 12. 2023 11:29

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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16. 2011 13:04 Messages: 8220 Online
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As they've just changed the way to access various tools, I did some more checking and found that the new way - but only the new way - works.

To access Audio Ducking the new way, select the clip then click on the new Edit button that appears at the top of the timeline. From the new panel that appears, click on the Audio tab and then on Audio Ducking. The 4 steps in the sequence are shown below

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Quote As they've just changed the way to access various tools, I did some more checking and found that the new way - but only the new way - works.

To access Audio Ducking the new way, select the clip then click on the new Edit button that appears at the top of the timeline. From the new panel that appears, click on the Audio tab and then on Audio Ducking. The 4 steps in the sequence are shown below



Thanks. You're a Star! Usually, I right-click one audio track and picked Audio Ducking. They've changed everything, but I don't really care where it is as long it works. Thanks again!
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16. 2011 13:04 Messages: 8220 Online
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I'm just glad there was a workaround! I've just reported the issue on ticket CS002625291
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16. 2011 13:04 Messages: 8220 Online
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Just an update that CL tech support confirmed the issue and they've forwarded it to engineering for review.
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