Software freezes when i open FXs Room.

CM120884

Newbie Joined: Apr 07, 2017 12:25 Messages: 36 Offline

Solved by

Feb 25, 2023 10:32

I have the lastest version of PD and everytime i open the FXs area, it freezes up before i can even select anything. It repeatedly happens everytime i open up PD and go to the Effects. Is there any way to fix this?

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Feb 25, 2023 13:41

You didn't say whether you have PD365 or PD21 or what the actual version number is. Without that info, I'd say to try uninstalling PD and reinstalling it to see if that helps.

Otherwise, please follow the steps in the Read Me Before Posting guide and attach the DxDiag results so we can see the full state of your system.

CM120884

Newbie Joined: Apr 07, 2017 12:25 Messages: 36 Offline

Feb 25, 2023 14:14

Quote You didn't say whether you have PD365 or PD21 or what the actual version number is. Without that info, I'd say to try uninstalling PD and reinstalling it to see if that helps.

Otherwise, please follow the steps in the Read Me Before Posting guide and attach the DxDiag results so we can see the full state of your system.

Oh sorry, the version i have is 21.1.2401.0

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Feb 25, 2023 14:25

Thanks for that. You can uninstall PD365 using the Windows uninstaller or directly from the CL App Manager by right-clicking on it and choosing Uninstall. You might as well reboot before reinstalling it.

CM120884

Newbie Joined: Apr 07, 2017 12:25 Messages: 36 Offline

Feb 25, 2023 15:01

Quote Thanks for that. You can uninstall PD365 using the Windows uninstaller or directly from the CL App Manager by right-clicking on it and choosing Uninstall. You might as well reboot before reinstalling it.

Thank you. I was able to fix the problem. I uninstalled it, then reinstalled it, then restarted my computer and that seemed to fix it. Thank you again.