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Powerdirector 16 on a new laptop
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dduk100 [Avatar]
Newbie Private Message Joined: Jan 01, 2023 15:33 Messages: 2 Offline
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Hi,

I originally installed Powerdirector 16 on my old lapptop using the installation cds (not the digital download method). I now have a new laptop which doesn't have an optical drive. I would like to install Powerdirector 16 onto my new laptop. Is this possible, since the product key was already activated on my previous computer (so I can't follow the digital download instructions as the product key has already been used)? If I was to obtain a usb optical drive, would I be able to install PD 16 on my new laptop that way, or would I still have the same problem with the product key already being used previously.

Thanks.
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PowerDirector Moderator [Avatar]
Senior Contributor Private Message Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 1863 Offline
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Hello,

Yes, if shouldn't be a problem to reinstall and activate with your product key. Users are allowed a number of activations with each product key.

Be noted that it does not look like PowerDirector 16 was updated to work on Windows 11, so if your new laptop is using this OS you may run into some problems.

Please contact CyberLink support using the links in my signature if you face any specific problems.

Cheers
PowerDirector Moderator


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
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dduk100 [Avatar]
Newbie Private Message Joined: Jan 01, 2023 15:33 Messages: 2 Offline
[Post New]
Quote Hello,

Yes, if shouldn't be a problem to reinstall and activate with your product key. Users are allowed a number of activations with each product key.

Be noted that it does not look like PowerDirector 16 was updated to work on Windows 11, so if your new laptop is using this OS you may run into some problems.

Please contact CyberLink support using the links in my signature if you face any specific problems.

Cheers
PowerDirector Moderator


Thank you for your reply. Yes, I am using Windows 11. Is there anyway I can obtain a digital download for this product key? Or is my only option to re-install it on my new laptop, via the installation cd?

This message was edited 1 time. Last update was at Jan 03. 2023 10:54

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PowerDirector Moderator [Avatar]
Senior Contributor Private Message Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 1863 Offline
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Quote


Thank you for your reply. Yes, I am using Windows 11. Is there anyway I can obtain a digital download for this product key? Or is my only option to re-install it on my new laptop, via the installation cd?


Hello,

You'll have to ask CyberLink support if they will provide that to you.

https://membership.cyberlink.com/support/customer-services.do

Cheers,
PowerDirector Moderator


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
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