How many computers can I run a 365 Subscription on.

Sketchup Mr.

Newbie Joined: Mar 27, 2017 20:17 Messages: 9 Offline

Solved by

Dec 21, 2022 16:32

I need it on my laptop sd well as desktop.

Currently runs fine on my laptop but wont open on my deckstop computer. I installed the manager and updated the software but I still get a "unable to start correctly(0Xc000007b) notice.

Anybody know how to fix this issue.

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Dec 21, 2022 20:03

One installation is allowed according to the EULA: https://www.cyberlink.com/support/faq-content.do?id=27250 .

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Dec 21, 2022 21:11

You're certainly allowed to install PD365 on more than one computer, but you can only edit using one machine at a time.

When things are working properly, you'll receive an activation message when you run PD on the 2nd machine that will activate that installation and deactivate the original one. You should be able switch the active machines an unlimited number of times without issues.

However, you seem to have a corrupted installation on your desktop. I think you should uninstall PD365 from the Windows uninstaller (or right click on it in the CL App Manager and choose Uninstall). Next, reboot then run the 2 commands shown in bold in this post to see if there might be issues with Windows on that machine.

Once that's done, try installing PD365 again and see if it works.

Sketchup Mr.

Newbie Joined: Mar 27, 2017 20:17 Messages: 9 Offline

Dec 22, 2022 21:15

Thanks and I will try all of that.

Cyberlink has suggested that it might be a windows problem:

Kindly try reinstalling Windows Virtual C++ as a possible solution.

Hope this will work

This message was edited 1 time. Last update was at Dec 22. 2022 21:17

Sketchup Mr.

Newbie Joined: Mar 27, 2017 20:17 Messages: 9 Offline

Jan 01, 2023 19:25

Microsoft Windows [Version 10.0.19044.2364]
(c) Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth
Deployment Image Servicing and Management tool
Version: 10.0.19041.844
Image Version: 10.0.19044.2364
[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.
C:\WINDOWS\system32>

Ran everything you suggested and still getting the same error message. Will see what Cyberlink suggests for a remedy to this problem.