Although you have physically replaced your video card, PD clearly is still configured to use the (missing) AMD Coding Engine. Try running the Optimize tool from the Preferences | Hardware Acceleration menu. You may need to close PD and reopen it for the changes to appear.

Quote Although you have physically replaced your video card, PD clearly is still configured to use the (missing) AMD Coding Engine. Try running the Optimize tool from the Preferences | Hardware Acceleration menu. You may need to close PD and reopen it for the changes to appear.

Thanks for this response, when I started PD21 after the card install I had the option to optimise for the new card I did. I have just done it again and it hasn't resolved the issue. I will try to remove all AMD drivers as a next step. The interesting thing about this issue is that after I installed the video card, I ran a short test to see if changing the settings to reflect the addition of the Nvidia card would make a difference to the rendering times . It did significantly, but when I came to render in anger I don't have the option to change the settings anymore. Such is software.

Quote Although you have physically replaced your video card, PD clearly is still configured to use the (missing) AMD Coding Engine. Try running the Optimize tool from the Preferences | Hardware Acceleration menu. You may need to close PD and reopen it for the changes to appear.

I see nothing that would indicate that PD clearly is still configured to use missing AMD from the OP words or the screen snip. The greyed AMD Video Coding Engine in the pic is normal and indicates nothing specific concerning lack of "Fast video rendering technology:". Additionally, I don't believe PD is ever “configured” for either concerning encoding, it’s a user preference and selectable depending on what hardware is available and what produce profile.

prevaljo, Since you latter implied it worked initially, post a full screenshot so one can get a glimpse of what settings you are attempting to "Produce". Are you using a profile that supports hardware encoding?

Jeff

Quote I see nothing that would indicate that PD clearly is still configured to use missing AMD from the OP words or the screen snip.

I've never seen anything regarding an AMD GPU on my system so it certainly looked to me as if PD was aware of the presence of the AMD GPU even though the DxDiag results show that only the new RTX card is installed.



My first thought was that the producing profile wasn't suitable for HW encoding but the AMD card in the screenshot changed my approach. I'm glad to hear the the GPU optimization was prompted though!

Still following this up. The only thing that I may have changed since the point where it worked was a driver update. So I rolled the Nvidia driver back to the previous version, it made no difference. So I updated to the latest version. The situation was still the same.

I still have a copy of PD19 on my desktop. I haven't used it since I upgraded to PD21. Started it, it wanted to optimise for the new video card/drivers which I did. Tried producing a video clip had all the correct options for "fast video rendering technology". Two versions of PD,19 and 21 identical sample video clip, two different outcomes.

If it's affecting all NVENC permissible profiles vs just the one you show, since you now have GPU drivers updated, I'd probably uninstall PD21, reboot, and reinstall and see if that takes you in the right direction.

Jeff

I have posted the same issue with GTX1650Ti laptop. Nvidia does not let you change 3D perfomance settings for Cyberlink Products but other softwares can. I have attached 2 screenshots of Nvidia 3D control panel with 2 different software one with PD365 and One with filmora. The PD365 clearly can not utilise gpu leading to render time of 1.40 Hours for 3 mins 4K clip where as Filmora hardly takes 5-10 minutes to render for same clip. I just hope a solution will come soon. I like PD365 but whats the use of a gun with no trigger !

PD doesn't use any 3D settings so that tool won't make any difference. I have a Surface Book 3 with both an Intel and nVidia GPU. PD365 is able to use both at the same time for different tasks, and I can chose either GPU for producing.

Maybe take look at this discussion for more info. You can also search the forum for 1650 and find other similar posts