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Not the answer I wanted David, but I appreciate the information. What a weird request from HP... why would they care if someone wanted to change the capture folder??? And also odd that there's no fix for those of us who do. Jeff
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So they're aware of the problem then? In other words, there's nothing we can do until a fix is released? Obviously, please let me know the moment this becomes available. JTB
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Michael, it's been almost 3 weeks since my last contact... any resolution to this issue yet??
Thanks, Jeff
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Thanks Michael. It's appreciated, though I'm not quite sure why this straightforward question needs to be 'escalated' - it's simply just how to change the destination folder! That said, please get us a resolution ASAP. Thanks a lot. JTB
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No, it hasn't. No resolution from CyberLink yet.
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Michael,
Please get us a resolution, as I'm apparently not the only one with this issue.
Thanks.
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My support ticket ID is: CS001050609
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Michael,
I can't find the SR - my YouCam came pre-loaded on my computer. I believe I'm asking a pretty simple question. Just looking to change the Capture Folder, yet the file path is grayed-out, and won't allow me to change it under Settings.
Hope you can provide a solution.
Thanks, Jeff
P.S. I submitted this question to the Forum AND Tech Support
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I just got a new computer with YouCam version 3.5 installed on it, and I can't change the Capture Location.
I look under 'Settings', and I can see the option there, but it is grayed out and won't let me alter the location.
The user's manual says to click '....' to change, but I don't see a '....' icon anywhere.
Please help!
This should be a VERY simple fix, I'm just stumped.
Thanks, Jeff
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