I read your first post to this forum, before it was edited. And for a first time post to this forum, “your” attitude certainly didn’t inspire me to want to try to help you. But James did try to help (I didn’t see any thanks for his effort). And Dafydd, as is his responsibility, tried to set you straight in addition to helping.
Now I would wager that your issues could have been resolved, and there are plenty of people here who would be willing to help you.
Perhaps you should re-evaluate the way you burst into a forum with what appears to be a chip on shoulder, and instead, comport yourself like the gentleman that I’m sure you otherwise are.
Hopefully this misunderstanding can be repaired, because you do indeed deserve to have satisfactorily working product for your hard earned money. So now make the first step alan, and show this forum that you deserve it’s help.
This is a site for users who volunteer and want to help each other. If you just want a place to go to complain, then go directly to Cyberlink, just as Dafydd suggested. I however would prefer to see that your issues could be resolved here, with the member's assistance, rather than having you just bail. Your call.
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