Did you try just installing PD7? Normally is uninstalls the previous program before it installs itself? Or is that what you were doing?

I did try to install 7 and that's when I got the message stating file not found. The bad part is that's all it does. I get the error message, click 'OK' and that's it, there are no more options.

The I would try uninstalling manually. I would start by
Deleting Delete C:\Programs Files\Cyberlink\PowerDirector
Then go into registry as noted below

Start --> Run --> type "regedit" --> click "HKEY_LOCAL_MACHINE" --> click "Software" --> locate "Cyberlink" ----> click the "+" (if you have more than one CyberLink product) -->Delete the "PowerDirector" folder

Start --> Run --> type "regedit"--> click "Hkey_Current_user" --> click
"Software" --> locate "Cyberlink" ----> click the "+" (if you have more than one CyberLink product) -->Delete "PowerDirector" folder.

Then I would search anything that said Cyberlink or Power Director (if you have more than one Cyberlink program on there, be careful what you delete) get rid of anything that pertains. I think I heard that PD7 won't open previously saved working files, so you might want to make sure you are done with your projects OR have noted the information about them so that you can copy them again in PD7.

I would then reboot and try to install PD7 after that.

Hope that helps.

AWESOME!! The bane of my weekend is gone!!! Thanks for your help. It took some time. I had to remove the {CB9989...} folder from InstallShield Installation Information Folder.

BUT... Now PD7 won't install, it reads:
Error 2711. The Specified Feature name ('Main') not found in Feature table. Argh!!! Any solution to this?

It looks like others have had this same issue

http://forum.cyberlink.com/forum/posts/list/3073.page

When I search on google doesn't seem to be just a PD issue, this is something that can pertain to other programs as well.

If you google that error. I wonder if running your microsoft updates would work. It probably wouldn't hurt. If it doesn't work, the google that error and see if there is anything you can find.

I realize the PD link says that Cyberlink should be able to provide something, but I'm not sure its solely their issue.

Here is another link (looks like it might help)
http://easy-pc-help.com/support/error_2711.html?t202id=231&t202kw=error%202711&gclid=CMK_r_CUmpQCFRTbQAodnlEVtw

Hi Rusch!

I had same trouble with PD6. I found from Google that REVO Uninstaller
will help and it certainly did. Give it a go its free!
Good luck!

PERFECT!!! I HAVE BEEN ON THIS FOR LITERALLY DAYS AND TECH-SUPPORT COULDN'T HELP EITHER... MUCHAS GRACIAS!!!

Quote: Hi Rusch!

I had same trouble with PD6. I found from Google that REVO Uninstaller
will help and it certainly did. Give it a go its free!
Good luck!

wow, thankyou

no more wasted time

i've been searching my computer forever for old pd files, but this program took care of it in minutes.

thanks