Error 2711 and Error 1603 I can't install powerdirector7 why?

pippo6719

Newbie Joined: Apr 08, 2008 06:24 Messages: 44 Offline

Solved by

May 24, 2008 04:11

Hello this is the problem that happen when i try to install PD7:
Screen message:

Error 2711. The specified feature name ('Main') not found in Feature table.

Errore 1603 Errore irreversibile durante l'installazione

Per ulteriori informazioni, vedere la Guida di Windows Installer (Msi.chm) o MSDN

Help me!!!

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

May 24, 2008 08:39

Hi Pippo,

Please contact Customer Support with this issue, they should be able to help you.
http://www.cyberlink.com/english/cs/support/new_site/support_index.html
Dafydd

carwynn2001

Newbie Joined: Jun 26, 2008 23:21 Messages: 2 Offline

Jun 27, 2008 02:17

Hi pippo,

i have the same problem you have. i notified Cyberlink and they gave me a full install package. but i get the same error. have you resolved this problem already?

thanks! Ching

pippo6719

Newbie Joined: Apr 08, 2008 06:24 Messages: 44 Offline

Jun 27, 2008 08:39

No i haven't solve the problem, i waiting for this.

I'd like try to install the service pack 3 for xp microsoft.

Bye

bobw

Newbie Joined: Sep 03, 2007 14:39 Messages: 6 Offline

Jun 30, 2008 22:52

OK everyone getting Error 2711.......Without any help from CyberLink (useless tech support) I founf the solution after a month of searching.
Go to http://support.microsoft.com/kb/290301/
Download the Windows Installer Cleanup Utility. Run the program
and the install PD7. F I N A L L Y !

Bob
flyrite609@gmail.com

carwynn2001

Newbie Joined: Jun 26, 2008 23:21 Messages: 2 Offline

Jul 03, 2008 09:56

Kudos to you! PD7 is installed and working! Cyberlink should enlist your services!

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jul 03, 2008 10:20

Actually, CyberLink tech support do recommend the MS Clean Up utility and have been doing so for a long time.

Dafydd

This message was edited 1 time. Last update was at Jul 03. 2008 10:20

bobw

Newbie Joined: Sep 03, 2007 14:39 Messages: 6 Offline

Jul 03, 2008 11:13

I had been trying for a month to get answers to
Error 2711 from Tech Support. They did everything
except tell me to run MS Windows Install Clean up.
I could not find anything in the forums on error 2711
except other users with the same problem that I had.

That is why I posted the solution I found, so others
wouldn't have to go through what I experienced.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Jul 03, 2008 15:03

Hi Bobw,

There was nothing wrong with your post, on the contrary I raised the issue with CyberLink and mentioned your posting. The post/topic was looked at by members of support and others as they were concerned you weren't assisted better by tech support earlier on.

I'm pleased you posted the information and I made sure it was known to CyberLink.

Dafydd

This message was edited 1 time. Last update was at Jul 03. 2008 15:04

Gert

Newbie Joined: Aug 27, 2008 08:08 Messages: 1 Offline

Aug 27, 2008 08:19

I too find it TOO BAD that Cyberlink NEVER is able to give good support. I have used Cyberlink for sevaral years, but everytime there is a problem: Some of their customers have to find the solution. It is never in FAQ and their support takes months if they answer.

A great hand to "bobw" for making this solution public!!

Gert :

Vijay

Newbie Joined: Oct 04, 2008 05:02 Messages: 1 Offline

Oct 04, 2008 05:07

BOBW, many thanks for your help. Your post was helpful and precise to the issue. I spent many hours yesterday with the same error "Error: -1625 This installation is forbidden by system policy" (I use Vista Ultimate)and have been searching frantically for a solution like this. Thanks again.