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Picture break up (see video)
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daaceking
Member Joined: Aug 11, 2013 09:02 Messages: 130 Offline
[Post New] Apr 21, 2014 15:32
Quote: Switched to software decoding but it does not help


i don't really know your specs. could you please tell me what youre running?

cpu/gpu/os/etc
Kingsnorthlobotomy [Avatar]
Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline
[Post New] Apr 21, 2014 15:37
my cpu thingy is this :

intel(R) core(TM)2 duo CPU e8400 @ 3.00ghz 3.00 GHz

i am running Windows 8.1

Turns out i already had trutheater enhancements set on. tried it with it off now too. Its still the same.
daaceking
Member Joined: Aug 11, 2013 09:02 Messages: 130 Offline
[Post New] Apr 21, 2014 15:44
Quote: my cpu thingy is this :

intel(R) core(TM)2 duo CPU e8400 @ 3.00ghz 3.00 GHz

i am running Windows 8.1

Turns out i already had trutheater enhancements set on. tried it with it off now too. Its still the same.


you mentioned using powerdvd 12? personally that's the worst version i have used. maybe try a different version? meanwhile i'll read the entire thread. maybe i can find a solution

edit: your screen has a refresh rate of 59hz. can you change it to 60hz? my old ati didn't use optimal refresh rate either.

This message was edited 1 time. Last update was at Apr 21. 2014 15:46

Kingsnorthlobotomy [Avatar]
Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline
[Post New] Apr 21, 2014 15:55
I have already upgraded to 13

Thanks for your help
daaceking
Member Joined: Aug 11, 2013 09:02 Messages: 130 Offline
[Post New] Apr 21, 2014 15:56
sorted?
Kingsnorthlobotomy [Avatar]
Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline
[Post New] Apr 21, 2014 16:13
No. No change.
daaceking
Member Joined: Aug 11, 2013 09:02 Messages: 130 Offline
[Post New] Apr 21, 2014 16:27
You're going to have to contact tech support. I'm waiting frozen bluray to be fixed. Join the party
Anonymous [Avatar]
[Post New] Apr 22, 2014 14:30
Quote:
Quote: Switched to software decoding but it does not help


i don't really know your specs. could you please tell me what youre running?

cpu/gpu/os/etc


Quote: I have EXACTLY the same issue with The Counselor from 20th Century!

I bought the blu-ray disk in Germany via amazon lovefilm and there is NOT a single tiny scratch on it!

PowerDVD 12 Version: 12.0.3519.58
Player: LG BH10LS38 with latest firmware 1.3
OS: Windows 8.1 64 bit
Graphics driver: Latest AMD Catalyst driver for Radeon HD 5800 series
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Apr 24, 2014 10:04
Hi KnickKnack,
we received the title "The Counselor" and we can playback the title in our lab.

The title indeed shows artefacts on certain positions (e.g. 00:11:53)

br
Michael Technical Support

Werde Facebook Fan
Kingsnorthlobotomy [Avatar]
Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline
[Post New] Apr 25, 2014 14:49
How about "The Man With The Iron Fists"?
Kingsnorthlobotomy [Avatar]
Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline
[Post New] May 01, 2014 13:59
I am happy to send you my copy if you are having trouble sourcing it.
Anonymous [Avatar]
[Post New] May 22, 2014 16:35
Quote: Hi KnickKnack,
we received the title "The Counselor" and we can playback the title in our lab.

The title indeed shows artefacts on certain positions (e.g. 00:11:53)

br
Michael


Hi Michael,

good to hear that you are able to reproduce the issue!
I really hope cyberlink is working on a fix because I just
received another brand new 20th century fox blu-ray title
"The Secret Life of Walter Mitty" (but the german version!)
and it has exactly the same issues!

So it seems new 20th century fox movies use a new
encryption/encoding technology which powerdvd 12
is not able to play properly!

Is a bugfix in the works?
Kingsnorthlobotomy [Avatar]
Newbie Location: London Joined: Apr 06, 2011 17:46 Messages: 27 Offline
[Post New] May 22, 2014 16:53
And what about "The Man With The Iron Fists"?! ?!?! I keep asking!
Anonymous [Avatar]
[Post New] Jun 10, 2014 07:57
Any update on this issue?

Quote:
Quote: Hi KnickKnack,
we received the title "The Counselor" and we can playback the title in our lab.

The title indeed shows artefacts on certain positions (e.g. 00:11:53)

br
Michael


Hi Michael,

good to hear that you are able to reproduce the issue!
I really hope cyberlink is working on a fix because I just
received another brand new 20th century fox blu-ray title
"The Secret Life of Walter Mitty" (but the german version!)
and it has exactly the same issues!

So it seems new 20th century fox movies use a new
encryption/encoding technology which powerdvd 12
is not able to play properly!

Is a bugfix in the works?
micagordon [Avatar]
Newbie Joined: Feb 09, 2015 22:45 Messages: 2 Offline
[Post New] Apr 14, 2015 04:43
I try to scan the bar code image, but my bar code scanner cannot recognize it..have this issue been solved?
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