Quote: I will assume that you are using the button on the bottom of the preview window then.

Do you have a video player (free) called VLC media player ? It has the capability to do the same function. It also does a better job of capturing detail. I tested it on a sample UH clip. The captured images were both the same UH aspect sizes however the image sizes were .7 mb (PD) versus 6.4 mb (VLC). Give it a try.

You may want to give us details of your PC and especially it's video graphics processor.

Thanks so much for this VLC tip. For all the years I used VLC, and all the headaches I suffered trying to get a snapshot from PD or VideoStudio, I never knew about the snapshot function of VLC. Cheers.

Perhaps related, perhaps not. I've had problems with audio on MOV clips, as well as other issues. CL support suggested I convert to another format before editing MOV, which I am now doing. I not going for max quality though, so the conversion isn't an issue for me, as it might be for others. Regards,
Dan
Power Director 21-Ultimate
v 21.0.3111.0
XPS-8940, Win-10 64-bit,
Intel Core i9-10900 processor
(10 core, 20M Cache),
32GB DDR4 RAM, 2TB M.2 PCIe NVME SSD, 2TB 7200 RPM SATA HDD,
NVIDIA GeForce RTX 2060 SUPER 8GB GDDR6